Staybridge Suites Milwaukee Airport South by IHG

It was comfortable

Passable

Worst hotel breakfast we've had. Went to use the pool/hot tub and there were no pool towels. The sofa in our room had ripped fabric on both arms and there were small red stains on the carpet (not sure if they were blood or ink).

We were pleasantly surprised with this hotel. Everything was extremely clean and looks rather new. The continental breakfast exceeded our expectations. It was delicious! If we’re ever back in the area, we would stay here again!

Excellent

I only stayed overnight but the room was quiet, clean and larger than I thought. The Tv did not work, but I felt it was too late,(after 11:00P.M.) to call the Front Desk. I'd stay here again.

Superb

Everything was very clean, bed was super comfy, shower was wonderful, and the towel art was a super nice touch. Only stayed here for the night and didn’t get a chance to check everything out, but our attendant at the front desk was awesome!

We got a suite with a kitchen and a bedroom. The fact that we had everything we needed for the kitchen was so helpful too. It was a nice, clean, quiet place to stay. even with the chaos of the game and other events happening in the area. The hotel was absolutely booked, but was still a 10/10 stay. Breakfast was AMAZING!!!

Tried calling multiple times with no response and still no follow up

Very comfortable room and great inclued breakfast Hot tub wasn’t working and fireplace in room didn’t work.

The Manager was amazing! We had a couple of unique requests and she was very helpful, along with other member of her staff, assisting us. She exemplifies what hospitality and Customer Care are all about.

Our suite had a kitchen. There were 3 set of dishes, most of the plates were dirty. There were 2 pots, no pans, knives were dull, no sponge or kitchen rag for cleanup, no oil for cooking, no utensils for cooking on the stove top and no microwave until one was randomly brought in toward the end of our stay. We never received or were asked if we wanted room service for linens/towels/trash during our 6 night stay. I began piling used towels and bagged trash outside our door and it stayed there often up to 24 hours before removal. When we asked the front for new towels, they were adamant the old ones be returned first when they had already been set outside the door and sometimes already picked up. Breakfast selection was good. Staff often began putting the majority of food away as early as 9:05 when breakfast was set to end at 9:30, even with lots of guests in the breakfast area still. Hot tub jets did not function properly.

Exceptional

Parking, location, breakfast selection, room itself was clean, price Our suite had a kitchen. There were 3 set of dishes, most of the plates were dirty. There were 2 pots, no pans, knives were dull, no sponge or kitchen rag for cleanup, no oil for cooking, no utensils for cooking on the stove top and no microwave until one was randomly brought in toward the end of our stay. We never received or were asked if we wanted room service for linens/towels/trash during our 6 night stay. I began piling used towels and bagged trash outside our door and it stayed there often up to 24 hours before removal. When we asked the front for new towels, they were adamant the old ones be returned first when they had already been set outside the door and sometimes already picked up. Breakfast selection was good. Staff often began putting the majority of food away as early as 9:05 when breakfast was set to end at 9:30, even with lots of guests in the breakfast area still. Hot tub jets did not function properly.

Was just a quick overnight, but everything was spotless and quiet, even on a full night. Would definitely stay again

It was a wonderful stay!!...

It was a wonderful stay!! So many little perks and conveniences making it ideal. Thank you!!

Exceptional

Guest yelling and fighting outside at 1am and I called front desk and her urgency to see what’s going on wasn’t there. She kept asking if I had my windows open.