Fairfield Inn & Suites by Marriott Houston Missouri City

Great facility. Very friendly and helpful staff.

At first sight, I was not sure if it was a good decision to pick this hotel, but since it was run by Marriott, I was going to give it a shot. It looked a little worn down from the outside, but we went in it was not bad. It looked clean and presentable. The attendant was nice and greeted us warmly. Once we went to the room, it was questionable at first, but it was roomy and comfortable. It did smell kind of "Dampy." There was a coffee machine, but no water. I guessed I could have gone to buy some, but it was late. I booked it for two days, and after coming back the first day in town. I was really surprised that the room was not even cleaned up. Apparently, they do it every other day! That was disappointing because the towels were wet from our shower in the morning, so we had to put them out so they could dry and use them again on the last morning we were there! That ruined the positive I had bout my experience.

We had to be moved twice. The first room stank so bad we had to move. The 2nd room had mold Al in the shower. It was terrible, we cancelled our 3 day stay immediately!

no complaints

We stayed two nights, the first day we left early, returned to property around 2 PM and the room was not cleaned. We stopped the front desk and asked for room cleaning and fresh towels. When we returned at 10 PM they dropped a couple of towels and did not clean room. I noticed the floors were dirty throughout our hotel area. The breakfast was standard and OK. One great highlight was the pool was very clean and nice.

The staff and cleanliness No complaints

The location and thr free breakfast. It had a foul smell. The air conditioner intake was super dirty. The curtains didnt close completely so light came in early in the morning. The toilet barely flushed. The entry door had a wierd lock on it that made it hard to close. Left over tape on the ceiling maybe from decorations. Bathroom floors were dirty. And I asked for a roll away bed and it was so uncomfortable my son had to sleep on the floor.

The property was nice and clean. The staff were helpful. The meat selection with the breakfast. Bacon was listed on the container lid but on all 3 days there wasn’t any.

Checkin was easy and friendly. Property is in a nice area near plenty of restaurants.

Great service every time I stay there.

Everything…. Helpful staff, location, clean etc…

Everything was great except the controlled A/C, it got hot at night.

Parking was easy and felt safe and the staff was very friendly. My room was very clean. The breakfast was good but fresh fruit would have been a nice addition.

The room was spotless, - the staff did an excellent job with the cleaning, and the breakfast was really enjoyable. The front desk staff were excellent - very welcoming, professional, and helpful throughout my stay.

Room was clean The Air conditioner was making too much noise, Could not sleep well

The property was really clean and the black that cooked breakfast on Friday was awesome and very nice. Went to the front desk on Sunday morning to get towels and lady at the front desk acted as if it were an act of Congress to get some towels for a room I paid for. She was very rude, how can you tell me how many times to wash my ass? She looked up my room information and gave me two towels we had two people in the room I expressed we take baths at night and in the morning and all she could say was she needed the dirty towels first. I'm paying all this money and want me to bring down some dirty towels to get new ones I think not.

every thing was great

The shower was another letdown, with very low water pressure that made it hard to enjoy. That said, the staff—especially the women working there—were genuinely kind and helpful, which I appreciated.

Satisfactory

Cleanliness, staff polite