MainStay Suites

Hotel was great just had one negative. The listing said it has a pool. It doesn't it was concreted in. I forgot when the desk clerk said they did it.

NA

Terrible would never stay there again

This hotel does not have a pool. Nor do they offer hot breakfast. False advertising. We got to our room and were given a room key…that never worked. We could not sleep in the hotel room we pre-booked and paid for. Had to go to another hotel. Do not stay here.

This hotel does not have a pool. Nor do they offer hot breakfast. False advertising. We got to our room and were given a room key…that never worked. We could not sleep in the hotel room we pre-booked and paid for. Has to go to another hotel. And now the hotel is refusing to give us a refund, after multiple representatives said they would. A terrible experience. Do not stay here.

Very good

Very good

Breakfast was good. The breakfast staff was very friendly No Internet. Under remodel, roach in room. Dirty carpet.

Good

Everything was fine except the TV kept turning off

No complaints

The room was clean No complaints

The person who served breakfast was friendly and made breakfast worth coming back again. The inner front door by the stairs did not have a digital lock. Maybe that was due to the remodeling. But, anyone could have entered during the night.

Location is very good. This hotel has turned into a trap house. Used to be nice, quiet and clean. Now it’s starting to look slightly run down, people are loud as hell, kids running around knocking on the doors and running, shit not working, roaches in the rooms and the rooms stink.

It was a place to sleep! The shower wouldn’t drain, when I lifted up the metal plate over the drain I found the most awful funk stopping it up that I had to remove! The outside of this establishment is very deceptive because it clearly has not been well maintained or cleaned thoroughly! Gave me a major “ICK” factor the whole night!

The dining room attendant was wonderful! The food was prepared and presented very nicely! We were NOT notified about the elevator in the building across the parking lot was not functioning properly! After waiting several hours for a room that was booked and purchased prior to my arrival, we were assigned a room on the 3rd floor! The customer service employee! The font desk did not seem to really care! I was recovering from surgery to my left wrist so I could not help my spouse carry my half of the luggage. Try caring heavy luggage up the stairs to the 3rd floor! No one was available to assist!

Great breakfast and staff with genuine people.

The staff was wonderful and caring people couldn’t have asked for a better experience

Front office staff was no help plus I was over charged….. front desk does not answer the phone and the room smelled.

The pool wasn't available