Holiday Inn Express Montgomery - East I-85 by IHG

Exceptional

Front desk was friendly and professional. Room was nice and clean. Elevator was out. My wife already has a sore ankle and had to walk up and down three flights of stairs.

There was a musty smell in my

Exceptional

Thanks!

Exceptional

The breakfast was pretty good I liked everything

Very clean and breakfast was great!! Close to everything!! That the pool was taken out and I didn’t realize it until I got there but that’s ok still a great place !!

The AC quit working in the middle of the night, no resolution was offered by staff

Exceptional

Location-breakfast-clean

Good hot breakfast, clean room, accessible room with roll-in shower. Mini-frig included tiny freezer compartment. Bed was a bit too soft though.

Good

Updated room and bedding was EXTREMELY comfortable. Breakfast was good. The bathroom floor was covered with hair and just generally dirty. The carpet in the room was also generally dirty and clearly had not been vacuumed - I could see crumbs and remains of snack chips in many places. The bedside table was sticky and not clean.

Exceptional

Room was clean and comfortable. Didn’t use amenities. Breakfast closed at 9:30. We were eating and they just shut it down without asking if we wanted anything else.

Overall, the hotel was good. We stayed 1 night for a baseball tournament, so not much time was spent in the room. Water pressure was good, and the beds were comfortable. My husband, who always complains about pillows, said that he loved the pillows. Both my husband and grandson liked the breakfast. It had plenty of options, including a machine to make fresh pancakes. It stayed well stocked, and the entire area was very clean. I had a cup of coffee, and the coffee there was very good. The room was a little small for the price paid. The showerhead definitely needs to be cleaned more thoroughly. It appeared not to have been cleaned in some time. The parking lot is small, and it can be difficult to find parking, especially if you have a larger truck or SUV.

When I arrived there was a WiFi outage. The AC and WiFi were not working. Eventually after a few tries they were able to get my room cool. Not sure if the WiFi came back or not. The hotel was clean. But there were no frills. It is a very basic stark room. If you’re ok with that, then all will be well.

We were so well treated that we chose to stay here again on our way home.

The staff were all kind, friendly, respectful and doing a great job. The breakfast staff was keeping everything in good shape. The front desk workers were very helpful.