Americas Best Value Inn Mount Vernon

very friendly staff

The man who checked us into our rooms! He knows about customer service; he was accommodating to our situation so late in the evening. Very kind and courteous. Our rooms were clean. Very reasonable price for two separate rooms for our party of 4. Shampoo and soaps were not the best, the bed could use some extra padding. I would still stay again if I was in the area.

The owners only recently purchased the hotel, they are working hard to make things better. They (the owners family/staff) were very gracious and trying hard to do things right. The room only had a double bed in it, some minor issues (that really didn't bother us but they are working on). The breakfast had waffles and other cold items but I eat alot of protein and there were no eggs or sausage etc..

Very friendly and was very comfortable! Me and my 14 year old daughter felt safe and welcome and they also save her pillow that we left behind so we could pick up when came through town on our way home Nothing was great

I liked how it was quiet until are last night We had people on the opposite wall of us break out in a full blow fight the went past just yelling and or arguing it turned physical and they kept hitting the wall and proceeded to yell even louder mind u it was 6am and woke up not only myself but my fiance and 1 year old daughter and the breakfast was eh it wasn’t good but it wasn’t bad it was just eh

It stayed nice and cold in our room. Tons of channels to watch and it had a really clean and nice shower.

cigarette burn holes in the bedspread. Room was in rough shape. It's old and dated. We were only there for about 7 hours but couldn't wait to leave (late arrival and early morning depature). It's a place to lay your head, but wouldn't stay there again.

Needs a little upgrading, has a lot of wear and tear

Breakfast lacking.

Location was good. Room was clean,tub drained well. Front office person was very helpful and so friendly. VERY CLEAN. A little dated, bed was hard and the pillows could have been better. Towels need an upgrade. For the price I did expect better. However these negatives would not stop me from stayong here, I would bring my pillow.

A very pleasant desk clerk Could use newer towels

Price & location No phone to call front desk, (had loud people upstairs) rust in the bathtub, water stained on ceiling. & many many burn marks in the bedspread

The front desk staff is amazing ? ? Washing machine broken

Staff was pleasant at check-in and check-out, room was spacious and clean, bed was comfortable. Not much for breakfast.

I thought the breakfast was amazing and the milk was ice cold the coffee was fresh and it was just really all around mind blowing mouthgasming experience. Water pressure if I have to say something..

Great stay

It was quiet and not in too bad of a location. There was a couple restaurants right beside us and a gas station. We had booked a smoking room but given non smoking unfortunately. Staff was very nice except one but management took care of it. Overall it was a good stay and we would go again One staff member was rude. Booked smoking room but got non smoking room

Bed was hard

This place did not meet my expectations due to poor condition of the property and rooms. Room 222 had alot of issues - missing light shade, dusty fixtures, dirty walls, moldy shower curtain, stain on mattress, room smelled like cigarette and marijuana smoke.

Outside door Long term neighbors next door construction workers up after 11 pm music