Burrstone Inn, an Ascend Collection Hotel
About Burrstone Inn, an Ascend Collection Hotel
Located in Utica and with Colgate University reachable within 28 miles, Burrstone Inn, an Ascend Collection Hotel provides express check-in and check-out, non-smoking rooms, a restaurant, free WiFi throughout the property and a bar. This 4-star hotel offers a 24-hour front desk and an ATM. The hotel features an outdoor swimming pool, fitness center, karaoke and a shared lounge. All units are equipped with air conditioning, a TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. At the hotel every room is equipped with a private bathroom with a hairdryer. Buffet and continental breakfast options are available at Burrstone Inn, an Ascend Collection Hotel. The accommodation has a sun terrace. A business center and vending machines with snacks and drinks are available on site at Burrstone Inn, an Ascend Collection Hotel. Charles A Gaetano Stadium is 1.2 miles from the hotel, while Utica Zoo is 2.8 miles away. Syracuse Hancock International Airport is 46 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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A little dated…towels and linens were substandard. Bfest was ok.
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Very clean and new
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We were told at check in that Breakfast was 6-8 and I even questioned the times. Had to rush to get there just to discover that it was open until 9. Great breakfast!
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The hotel was advertized as having a hot tub, but there was no hot tub.
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Excellent property. Very helpful staff. Clean room.
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Everything was maintained well, excellent housekeeping, pool area a plus, location great .
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Moderate budget hotel: clean, quiet, comfortable beds, very accommodating staff, basic amenities, small, thin towels, low-end bathroom renovation, poor lighting.
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Only problem is some rooms on first floor have a high humidity problem the A/C could not fix. There is something else to fix.
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Clean room. Good breakfast. Staff was great. Dinner recommendation was super.
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The property is a little dated but there’s nothing bad about that. The staff is always amazing. From the front desk to the restaurant, everyone is friendly and helpful. Started staying here on recommendation from a family member 5 years ago and now stay here for every annual visit.
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We enjoyed our overnight stay. Convenient location!
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A couple of issues which I brought to the attention of the front desk. The first was I thought I had reserved a room with two beds and a couch - the bed was double (I think) and a double pull-out couch. When I questioned the front desk, they said it was a common misconception, which to me suggests (strongly) that they need to clarify exactly what the room is. Another misconception was I was told to present my AARP info at the hotel - the hotel told me because my reservation was 3rd party, I couldn't be given a discount. More serious - there appeared to be some kind of plumbing problem - the bathroom intermittently smelled awful. The handicapped-accessible shower caused the shower to pretty much flood the bathroom. Nobody took a shower after the first day and we're pretty clean people. Weird: the "blanket" was a mattress pad. How it was mistaken for a blanket is puzzling since it had corner elastics. Would we stay there again? Not sure...
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It's my go to getaway spot.
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Great stay at a great location for our planned activities
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I didn’t have high expectations when booking this hotel. Every other 3 star and up hotel was booked for over 100 miles. Upon checking in, this hotel was a pleasant surprise. The room was clean and spacious. We would stay again.
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The room was not clean! I have horrible allergies! The dust and the musty smell and the bathroom shower was disgusting! Breakfast closed at 9am the rugs were not vacuumed and I would not stay there again!
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Great breakfast
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Rooms were spacious and clean.
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Clean and comfortable room. Convenient dining and bar.
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Lodging off I-90 was all booked for the night. We found the Burrstone Inn off the highway a bit and it was perfect and well worth the short drive. Staff was very accommodating and pleasant. Other than some extra towels and wash cloths it was perfect. Breakfast was very good as well. We’ll be staying again!!
