Burrstone Inn, an Ascend Collection Hotel
About Burrstone Inn, an Ascend Collection Hotel
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, tea and coffee makers, and free WiFi. Additional amenities include sofa beds, work desks, and seating areas. Dining and Leisure The family-friendly restaurant serves American and local cuisines for dinner. A fitness center, sun terrace, seasonal outdoor swimming pool, and bar provide leisure options. Convenient Location Located in Utica, the hotel is 1.2 mi from Charles A Gaetano Stadium and an 18-minute walk to Utica College. Nearby attractions include Utica Zoo (2.7 mi) and Marquee Cinema (2 mi). Syracuse Hancock International Airport is 46 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Breakfast was good, our room was clean, a good shower, but smelled like smoke. The halls and stairways were a bit dirty. This is an older hotel a bit pricey for the way it looked. Staff were helpful and considerate.
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Liked it overall. Breakfast wasn’t good, but otherwise stay was fine. Would stay there again
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It was okay, nothing good and nothing bad about the stay. The place was clean, with few amenities for this time of year. A place to sleep. The price was high for what you get (at least when we stayed there).
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The staff fantastic and love the food. We love coming there but you really need to do an over haul!!! Not worth the money and the other plus dogs very welcomed
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Had a slight problem with my room, But John and Amanda were able to fix the problem
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Never has a Bad experience there… staff always kind and helpful… the las time the room wasn’t that clean and it looks like it was a dog at that room because it was a strong dog smell in the bathroom… I don’t have anything against dogs but if I pay for a room at least I expect to pay for a clean smell room… like I said at the beginning never had a bad experience at this place but this last time the room wasn’t clean enough
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Nice Place
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Nice place clean room. But the sheets were thin and did not stay on the bed.
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Love it
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The staff was excellent and super helpful throughout my visit
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Clean room and the Beer Garden bar/restaurant was very nice.
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Clean, had a small restaurant and bar within the hotel Rooms are cleaned or refreshed every 3 days, meaning that you have to go to the front desk for fresh towels and no one removes your trash or used towels until day 3 … not sue how this makes sense
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Nice to have a restaurant there, and the breakfast was very good.
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Exceptional
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It was not maintained well. My door and several of the other doors had marks on them as if someone broke them down. It needs a major overhaul. Paint bathrooms etc Staff was wonderful
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Exceptional
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Great staff. Property needs an upgrade. A lot of money for a very basic experience.
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Very good
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Check in was efficient, good parking. Carpets throughout need replacement...halls etc. my room smelled of urine, not enough to request a room change as I was pretty tired and didn't feel like going through that effort. I won't be back though.
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Finding the room was not pleasant.
