Quality Inn & Suites New Hartford - Utica
About Quality Inn & Suites New Hartford - Utica
This hotel is located 4 miles from downtown Utica and 5 miles from the Utica Children’s Museum. The hotel features Happy Sam's Cocktail Lounge and rooms with free WiFi. Quality Inn rooms come furnished with cable TVs and coffee makers. Each room includes a hairdryer and ironing facilities. Quality Inn features a seasonal outdoor pool. Guests can work in the business center or reserve the meeting room. A deluxe continental breakfast is offered each morning. The Twin Ponds Golf Club is 2.5 miles from the Quality Inn. The hotel is a 9-minute drive from the Utica Zoo.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
Reviews
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Nice property. Breakfast was good.
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If you’re expecting luxury or anything close to it, this would NOT be it. The hotel is old and basic. However, the hotel is clean.
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We liked the comfort of the beds, and the excellent variety of foods for breakfast, especially the waffle maker :-). Our dog appreciated the large grassy area behind the hotel. There was a slight unpleasant smell in our room. Also, when checking in we got the key to our room only to find out the room was occupied by someone else, so we had to go back to the front desk and get a new key to a new room.
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Very good
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We were in room 123 and most things worked but the bathroom door would not close. The hallways and lobby showed years and years of wear. But for the price that's pretty much what I expected.
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Exceptional
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Great Clean
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Good
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The room had a moldy smell to it. The bathroom was dirty and very undated like the rest of the hotel. Bedding had stains and didn’t look like it was cleaned. Light switches were not properly installed and/or wiring was done wrong (rm 104- light switch on wall behind middle night stand, turned off table light next to the tv and also shut the tv down.) I was too afraid to eat the food at breakfast. Its just an overall bad hotel.
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Room was servicable. Breakfast was provided but definatly nothing home to write home about. Coffee was very subpar.
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The sheets, pillows, and blankets were spot cleaned, it seems, with various parts of the bed smelling used. The room itself was stuffy and congested, requiring the AC to run constantly to prevent a musty air. Noise also traveled easily into the room and I was woken up twice throughout the night because of other guests, one of which left their room alarm chiming for 45 minutes. I was staying here because I needed to take a 9-hour medical icensing exam and these inconveniences built into a huge detriment to my preparation for the next day.
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on Sunday and Monday mornings.
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There was no breakfast they shut it off at 9 am
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staff
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Pleasant
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Pleasant
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Property was very clean. Beds were comfotable and pillows were very nice for a hotel. Can't say much about the location, as finding it in the dark with car GPS was somewhat confusing. Suggest arriving in daylight if at all possible.
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Exceptional
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WiFi was poor, and practically useless during peak use hours (in the evening).
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Everything met expectations except no elevator to the 2nd Floor.
