Hampton Inn and Suites New Hartford/Utica
About Hampton Inn and Suites New Hartford/Utica
Comfortable Accommodations Hampton Inn and Suites New Hartford/Utica in New Hartford offers spacious rooms with free WiFi, air-conditioning, and modern amenities. Guests enjoy amenities such as a fitness center, sun terrace, indoor swimming pool, and a lounge. Convenient Facilities The hotel features a business area, coffee shop, outdoor fireplace, and barbecue facilities. Additional services include a 24-hour front desk, minimarket, daily housekeeping, and luggage storage. Dining Options A continental and American breakfast is served daily. The on-site restaurant offers a variety of dining options, including a coffee shop and outdoor seating area. Local Attractions Located 5 mi from Charles A Gaetano Stadium and 6.2 mi from Hamilton College, the hotel is also close to Utica Zoo (6.2 mi) and Syracuse Hancock International Airport (45 mi). An ice-skating rink is available in the surroundings.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Room looked new and clean. The facility has ample parking space including EV charging stations.
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We were only there for one night but we hav a great stay. We interacted with multiple staff and everyone was friendly and helpful in all regards. Would definitely stay here again.
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Clean and staff friendly
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Very easy to get to. Friendly staff. Pool, able to lay outside and get some sun. Great location! Pool had a lot of sand or something in the bottom but a nice place overall.
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Nice area and wonderful breakfast. Close to lots of shopping. Very clean!
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Everything was perfect however room was not ready when we arrived at check in time. Had to wait about 20. Staff was apologetic
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Exceptional
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We checked in 7/30/26 around 2:00ish. The young lady behind the counter was everything a person in the service business shouldn't be. What they should be is friendly, attentive and helpful. She was there the next morning around 9:00am when we came down for breakfast. Unfortunately her behavior the day before wasn't an exception. this time she bordered on the edge of downright rude when I asked for extra pillows and towels. The other staff members we interacted with for our 4 night stay were great.
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Location a little off the beaten path and very quiet. Nice courtyard and amenities. Extremely friendly staff maintaining a very clean property
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Superb
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Exceptional
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Superb
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We liked the location and our room was spacious and clean. Breakfast was delicious (the western omelettes)! Great experience!
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Exceptional
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Staff was amazing and friendly
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My girlfriend and I ended up staying here after not having electricity at our apartment after just moving in during a heat wave. They were more than helpful and accommodating towards the both of us cause we have a small cat with us and they genuinely saved our cats life by letting us stay here with her.
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Staff was great, particularly Jean at the front desk, who helped us out with some extra details that made our stay great and who was just really nice. The hotel has been recently renovated so the Expedia listing is out of date- it definitely has an elevator, and the common areas are super nice, including the outdoor fire pit patio and pool. Our handicapped room was spacious and appropriately accessible, particularly the spacious shower. Everything was spotless. The other staff we encountered were professional and friendly.
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Quiet and near restaurants
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Didn't give it a 5, only because the hotel is not on that level, however everything was great from the guest service, to the room, tp breakfest. Great stay in a good area.
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Loved the large room
