Nola Inn & Suites

Great place to stay. No complaints

Exceptional

Simply put, I know where I'm staying every time I go to New Orleans. Quiet rooms. Spacious. Very clean. Staff was on point and extremely helpful. And its easy to find right off I-10. Definitely recommend this place.

Overall, my experience was good. The sheets did not seem very clean and were heavily stained. Outside of that, everything was wonderful.

Exceptional

There was mold on the shower curtain and I came into a 100 degree room hot as hell. But the bed was comfortable and everything work it’s in a bad area but it’s gated in so I felt safe.

Exceptional

The overall room and experience was fine & it’s nice place to stay over for 1 or 2 nights. The only problem I had with the room was the air conditioning. When I arrived in the late evening the room was stuffy and hot. The ac worked but didn’t blow at full speed even though it was on high cool, I don’t do well in hot environments especially when I want to relax and sleep. The one room I had first really didn’t cool off, so the office relocated me to another room. The 2nd room was more reasonably cooler & I slept good. Everything was overall nice & everything worked.

I like the price of the room and how convenient it was to shopping

Charles was very helpful and accommodating.. It was cool, just very bare bones. The location was farther than I would have liked to have been from what I had to do in New Orleans. But under the circumstances I understand.

It was cool, just very bare bones. The location was farther than I would have liked to have been from what I had to do in New Orleans. But under the circumstances I understand.

Well, the good. The price was right. The housekeeping lady was nice and helpful tmThe maintenance man was awesome. Good old Louisiana native. Had an issue with the door latch so I couldn't get back into my room. Had to wake up the Night Manager. He had to call Maintenence Man out of a sound sleep to get me in my room. Had to tone me down, cause I talk a Lil lound, cause my hearing is shot. He got the right tool and got me in my room. Thank-you again . The night front desk clerk/manager needs to wake up this is the USA if he doesn't like working at night, maybe get someone who can stay awake.They also need to dump that nasty smelling dumpster. Place was secure to park though.

This is OFFICIALLY my NOLA HOME!!! EVERY TIME I'm here on my motorcycle I NEVER have to be concerned about ANYTHING! The gate! The bus straight to wherever I want to go and it runs ALL night! Cheap and clean works for me but the EXTRA amenities to include food and beverages just steps away is HEAVEN for me!!! Thank you expedia.com!!! I love my new NOLA Home! See you soon!!!

Disappointing

First and foremost, this criticism is directed at Booking.com. I booked and paid for a stay at this hotel based on the 4-star rating assigned to it on your platform. Naturally, a 4-star classification creates certain expectations regarding cleanliness, comfort, hygiene, and overall quality. Unfortunately, the reality was completely unacceptable and far below even the most basic standards. Either there is something fundamentally wrong with the criteria used to award a 4-star rating, or I genuinely do not understand what “4 stars” is supposed to represent anymore. Even many 3-star hotels in my own country offer conditions that are ten times better than this establishment. At this point, I do not know where the fault lies. Either Booking.com is being misled by this hotel, or customers like us are being misled by the ratings displayed on your platform. As a result of this situation, I was forced to cancel my reservation and was charged a $105 cancellation fee. I find it unacceptable that I should suffer a financial loss because of such a misleading listing. Someone needs to take responsibility and compensate me for this loss. It is obvious that the hotel itself will not do so. Therefore, if Booking.com also refuses to refund this cancellation charge, I will permanently delete the Booking.com application and reconsider using your services in the future. Thank you. First and foremost, this criticism is directed at Booking.com. I booked and paid for a stay at this hotel based on the 4-star rating assigned to it on your platform. Naturally, a 4-star classification creates certain expectations regarding cleanliness, comfort, hygiene, and overall quality. Unfortunately, the reality was completely unacceptable and far below even the most basic standards. Either there is something fundamentally wrong with the criteria used to award a 4-star rating, or I genuinely do not understand what “4 stars” is supposed to represent anymore. Even many 3-star hotels in my own country offer conditions that are ten times better than this establishment. At this point, I do not know where the fault lies. Either Booking.com is being misled by this hotel, or customers like us are being misled by the ratings displayed on your platform. As a result of this situation, I was forced to cancel my reservation and was charged a $105 cancellation fee. I find it unacceptable that I should suffer a financial loss because of such a misleading listing. Someone needs to take responsibility and compensate me for this loss. It is obvious that the hotel itself will not do so. Therefore, if Booking.com also refuses to refund this cancellation charge, I will permanently delete the Booking.com application and reconsider using your services in the future. Thank you.

Don’t go

Everything Nothing

Exceptional

Very good

Staff was nice and room was clean.