HomeTowne Studios By Red Roof Newport News – Hampton West

Allen’s was gud at the kiosk it was pretty cool and easy the rooms could.be more updated but overall it was ok

I didn't want to rush recording mysekf anymore than I already did so I just left I essentially paid $150 to have to nuke all of my clothes to avoid bringing bedbugs home.

Very good

I also believe the air conditioning filters have not been cleaned in a very long time, as a bad smell came from the unit whenever it was running. After I thoroughly cleaned the room myself, my stay was acceptable. On the positive side, I did not see any insects during my stay, which I was very thankful for. However, the common areas were also in poor condition. The hallways were very dirty, and the carpet throughout the building appeared extremely dirty and had a strong unpleasant odor. Overall, it’s an affordable place to stay, but management should invest much more effort in cleaning and maintenance.

Good

Nothing it was false advertising Everything rooms was not up to part, snack machines either broke or empty, low budget, partly clean, false advertising amenities

Bad

Laundry

Breakfast Laundry

Entire hotel is non-smoking although it is not specified when booking. Parking is limited and they use a virtual concierge kiosk for check-in

Bad

Clean location and friendly staff

It was decent It cost to much on booking for the place it was old

Felt uncomfortable with people standing around outside the front door at night. Water leaked from the shower into the bathroom floor. Staff constantly called confirming when I was arriving

I didn’t like anything about this property I stay at this property for a week during spring break while been there there was two neighbors that stay there and smoke I called today about my deposit of 50.00 and they basically said we smoked in the room when neither one of us smokes! I just think the house keepers was upset because they wanted us outta the room at 10:15 when our check out time was 11:00! We left when our time was up and that’s that I will not be staying at this room again I will not recommend nobody to stay there the only good thing they had was the fact we could cook there because of the stove area! I should had reported when we got in the room it smelled like weed and cigarettes from the jump! I’ve already changed my card information because they tried to get 200 off my card already! Then the guy told me he wasn’t gonna refund me my money and told me that he was done talking about it and hung up they are truly rude! I wasn’t the only one complaining about the hotel the couple across the hall told me the house keepers walked in without knocking while they was sleeping if that’s not rude I don’t know!

I wouldn’t book here the pictures are misleading

Everything was great

Hotel was fairly clean and quiet right across the street from a Walmart There's no one at the front desk. You have to talk to a computer. The staff that works barely speaks English. So when you need something you have to go downstairs the computer in the lobby then they will call the staff member. Didn't like the extra fees that get tacked on

There's no one at the front desk. You have to talk to a computer. The staff that works barely speaks English. So when you need something you have to go downstairs the computer in the lobby then they will call the staff member. Didn't like the extra fees that get tacked on

Superb