Red Roof Inn Niagara Falls

Another amazing stay!! Will continue to make this my first choice.

The room door was defective and repeatedly would not open with the key card, which was incredibly frustrating and unacceptable. We also had ongoing problems with the lights. The cleanliness was another major issue. The floor was dirty, the bathroom was dirty, and even the towels were not clean. This is completely unacceptable for a hotel, regardless of the price. To make matters worse, there was not even a basic option to buy drinking water anywhere in the hotel. The vending machines did not have water, and there was nowhere else in the hotel to purchase it. This hotel seriously needs to address basic maintenance, cleanliness, and guest services. I have stayed at many hotels in the U.S., and this was by far the worst experience I have had. I would never stay here again and absolutely cannot recommend this place to anyone.

Cleanliness

La verdad, no para nada me gustó la higiene de este hotel, pues tuvimos que quedarnos porque ya habíamos pagado.. pero creo que le hace falta que limpien mejor las habitaciones, que laven las duchas, …el precio un poco elevado para lo que ofrecen, no diré más …

Soap dispenser didn’t have soap Poor sanitary conditions

Not recommended

I usually dont like writing bad reviews but this time unfortunately I have to. So my room in particular was not clean. Dirt on the floor, clumps of dust coming from under the air conditioning, the toilet after you flushed it seemed like you didnt even flush it because the water coming back in was yellow. There was a water stain on the ceiling I believe from what could be a sprinkler that leaked, the balcony had cigarette butts, bottle caps and a semi rusted folding chair. The bed covering was stained, the remote was missing the battery cover, the sockets were not secure and moved in the outlet box. You couldnt have the TV, Fridge and Microwave plugged in at the same time because there weren't enough outlets as they were all in the same area. On the upside it's near a lot of places like walmart, eateries and an outlet mall. So the location was great, hotel itself not so great. Maybe a little TLC and this place will be like other Red Roof Inns that I have stayed at.

Rooms look old but are spacious and clean. Staff is responsive . No breakfast included. No coffee machine provided overall ok for money paid .

Esta muy descuidado

Overall a good stay nice place, good stafe the only thing was no fridge so that was a bummer

Floor is sticky and it seems no one has cleaned it up. Water is not going in sink. Windows are struck and not in a usable condition.

La recamara

There were no bedbugs in the bed surprisingly 1. I don’t think the floors have been cleaned for quite some time. After walking around in the room for about five minutes, my kids feet look like they had been stepping in mud. We wore shoes the entire time. 2. There was water damage all over the ceiling, and the recessed lighting, had red spots all over it from what my kids said look like blood stains from a crime scene. 3. Every time you flushed the toilet, it sounded like it was going to lift off to space for about five minutes after. 4. Also, we were on the third floor and there’s no elevator, definitely not handicap accessible. 5. It was pricey, it was around $200 at night for what I think should’ve been about $80 a night. 6. Overall, it was very dirty, the entire hotel was. There were some restaurants and things within walking distance, but the area was a little sketchy. Do not recommend for a family or anyone really.

Floor is sticky, rooms smells even those room are Non-smoking

The worst part of the hotel, oh what I i didn't like, is that I didn't know how to access the pool or Where it was located.

The restaurant next to it Not clean

Patio doors dirty and struggle to open Some of the stucco inside wall crumbled on floor. Floors were sticky and they came to mop but still sticky. Towels are so thin, They are understaffed and outside concrete is dirty, outdoor trash cans over flowed Anyone could walk into hotel It’s time for hotel to be upgraded 😍

Nothing

The room was absolutely dirty, house keeping never clean the room in the 3 days, toilet seat was broken and shower tub was dirty, patio door was broken don’t close property and pool was dirty and close.

La ducha tenía mo no estaba limpia la piscina no está apta para usar estaba sucia y aún así estaba abierta. No le recomiendo bañarse hay