La Quinta Inn & Suites by Wyndham Niagara Falls

Room size None

Aa

Breakfast was good Rooms could use an update

They were obviously short staffed. Those we interacted with were friendly and clearly working hard to do their best. They tried to remedy issues and were quick to offer a complementary toothbrush when we mentioned we needed to get one. Parking was great - plenty and close. Fire alarms went off several times- guest burned food. It would be helpful to have a system to notify of false alrams. Breakfast - Hot scrambled eggs and sausage, Waffle makers, cereal, yogurt, oatmeal, bagels, toast. Happy with choices. The first morning (weekend) it was mobbed and not kept up with restocking and cleanliness. Our shoes were sticking to the floor in the breakfast area. The woman running the front desk was also trying to keep up with the breakfast needs. Monday morning was better, and they appeared to have more staff. I would not return to this hotel in the future.

Bad

The fire alarm went off 3x at night and early morning. The first room we were given, had hair on the bathroom floor, food on the carpet and garbage from wrappers, a Tylenol wrapper and food wrapper. We asked for a new room.

I WILL NEVER STAY IN LAQUINTA AGAIN IN MY LIFE, ESPECIALLY IN NIAGARA FALLS, THEY NEVER VACUUM, DO NOT CHANGE THE BED SHEETS, TOWELS WERE DIRTY, USED, DIRT EVERYWHERE. THIS SHOULD BE AN ANIMAL SHELTER AND NOT A PLACE FOR HUMAN TO STAY. STINGY PEOPLE, THERE WAS A SHORTAGE OF EVERYTHING AT BREAKFAST. COFFEE WAS OF CHEAP QUALITY, I WOULD CALL IT BOILED WATER Dr. AQ

Enough Breakfast was not supplied for the amount of guests. Pool was closed 2 of the 3 days we were there. I used my bacterial wipes to clean the bathroom. Walls had toothpaste splatter. I also washed the walls around the toilet. They were filthy. The room otherwise was fine I suppose. Evening front desk lady was lovely.

Demaciado buenoooo loooo recomiendo al mill por sientooo esta super buenooo

Breakfast It's really bad

Exceptional

good

2 . The staff greets you with a smile , very friendly and helpful. 3 . The ADA compliant bathroom is not really a handicap bathroom. They have a bathtub with grab bars. Not a walking shower. 4 . AT CHECK IN I WAS ASKED TO SIGN A ABSURD, RIDICULOUS, UNLAWFUL CLAUSE. ABSOLUTELY THE HOTEL OF ANY AND ALL RESPONSIBILITY FOR YOUR WELL, BEING IN THE EVENT OF ANY INJURY OR BODILY HARM TO YOU OR YOUR FAMILY REGARDLESS WHETHER IT'S YOUR FAULT OR NOT. I WOULD HAVE REFUSED IF NOT FOR THE HOUR. WE WERE ALL TIRED.

Location was good There was a crack in the bathtub to one room the curtains were ripped in both rooms and one room the shower wouldn’t turn on we could only use the bathtub

The room was clean.. disappointed the pool was closed the entire stay. Promises of it being opened.. but didnt happen, not during our week stay.

Disgustingly filthy hotel would never stay there made a reservation didn’t get my money back and left. Would rather drive six more hours and stay in a filthy place like that.

It was a horrible experience to plug in the bathroom didn’t work. People were banging around half the night. The fire alarm went off and the stock wouldn’t do anything about it. My door did not work very well and I ended up injured. This was the worst experience I’ve had in a very, very long time. I would not recommend it for anyone. I give it if I could give a zero stars I would.

La piscina estaba muy sucia, el agua estaba muy turbia, se notaba que tenía muchos días que no la limpiaba o hacían mantenimiento tenía muy mal olor

I liked that the hotel offers free parking and Wi-Fi. However, the hotel was very dirty and had a bad smell. The rooms were also not clean. The waffle makers at breakfast were broken, which was disappointing. The hotel’s pictures show a jacuzzi, but there is actually no jacuzzi available. The pool water was also very dirty and cloudy. Overall, while the free parking and Wi-Fi were convenient, the cleanliness and facilities need significant improvement.

Proximity to shops & restaurants. Not far from highways. Absolutely incredible housekeeping ladies were so kind…kudos for hiring these wonderful women!! Old lampshade with tears in it. Inability to use safety lock for door at night for added security. Incredibly slow shaky elevator