HomeTowne Studios by Red Roof Atlanta - Norcross Downtown

Exceptional

The kitchen area was decent. The beds were not so comfortable.

The beds were not so comfortable.

Decent for the price

Bad

Disappointing

Bad

Convenience of location

Very poor

Good

Bad

Good

The convenience of the location

The location Nothing

Exceptional

The staff was unable to help me when I called several times to alert the hotel the reservation was a scam that used my American Express card hacked from Booking.com. Pictures attached of the bookings that used my credit card.

Roaches in the room soon as I moved in coming out at the top of the door floor bathroom had to get to the store to get spray . Kitchen burner tucked knots not working properly. Bathroom toilet seat oversized handle didn't work properly 🙃 😑. Counter didn't look like it had been cleaned at all .Overall it was terrible and front desk Mgr horrible attitude . Not friendly ignores if you are new. Talks openly about what is going on to staff. Staff sorry roaches,ppl hanging clothes on rail.Cable lacks a lot of stations no phone, Floor nasty hadn't been mop or swept in long time .

It is very quiet here and a great place to go if you want to be somewhere where people mind their business. They cleaned often...the only downside is you can't extend your stay. You have to take all of your items out after each stay then make another reservation. Other than that it is a very nice hotel. Great Wi-Fi, Great TV service, kind people at front desk and very clean linens.

Dirty and smelly rooms, with dirty beds and insects in the rooms

Gas station near by, staff is very to the point, pet friendly.