Suburban Studios Orlando - Ocoee/Winter Garden

found 2 small roaches in my room and the AC unit was full of mold, the maintenance guy was very nice to come clean it, I asked to change rooms but that wasn’t possible, the elevator was extremely slow, I never write reviews unless I clearly see something Good or bad

This hotel is exactly what I needed for an extended stay.

It was a great stay! Great communication and perfect location. Would stay there again!!!

Good

Poor

Next to the hospital They have German cockroaches.

I’ve stayed here a few times and it’s always peaceful and quiet that’s why I keep returning here

The room was clean Stayed here for 2 nights, they have a $50 incidental charge (normal). We did what normal people would do when they stay at a hotel. We slept, we showered, we were rarely there. I showered twice there Friday evening, Saturday morning used same towel, I showered somewhere else Saturday evening my husband showered there 3 times using the same towel to dry, we didn't use any of the washcloths while showering because we use our own things from home. We did, however, use towels, normal usage drying off after a shower, no extreme dirt because we use net cloths to clean and we scrub to not to have residual dirt. But I did use one washcloth to wipe something off me makeup or something but it wasn't a full face of makeup, something small. After checkout we left and I checked my bank account. I had a extra $25 charge on my account, I called the hotel to see why, they tell me that the towels and washcloths were dirty, and it's $50 (my incidental charge) per towel, because they can't clean them and $25 per washcloth, because of the one washcloth was dirty. So in total $75 for a towel and washcloth. It is a scam, and I will be disputing the charge. If it was extreme I wouldn't be bothered, but it was normal use. And I asked her are we not supposed to shower or use the supplied towels and wash cloths out of fear of being overcharged. She stated they were dirty to the point of they wouldn't be able to get them clean, which is not true but this was ten minutes after we left the hotel so they didn't even try to clean them. I then told her when we got there one of the towels had hair already on it, but it wasn't something to fuss about we just used another one and put that one to the side. Watch out for this hotel... I did have a list of things that they would charge for if they were missing from the room when we checked out but I did not know it went to this extreme.

Very poor

Exceptional

Very good

I love it here it’s always quiet and peaceful

Very good

The room was nice and clean! There was a nice size refrigerator with a freezer and the kitchenette was nice and clean! There was also a microwave and a safe. Checking was easy and so was check out! I really appreciated having nice flooring instead of carpet! We will definitely be back!

Exceptional

Disappointing

Superb

staff un friendly rooms are old , tv old , not like pictures on web

I Every thing was perfect

Poor