Suburban Studios Orlando - Ocoee/Winter Garden

Needs to be cleaned, rooms had a very unpleasant smell. The side door leading to rooms was always open and anyone can get access at any time.

Muy buena atención limpio

Peace and quiet

Facility had roaches and ants. Ice machines not working

Very nice

It was the worst experience we have ever had in a hotel. The staff was great, but not so clean and lotsssss of couches in the room. We reported to front desk and made a formal complaint with the manager. Never heard from him.. very disappointed

Convenient, located near where we needed it. Met our expectations.

Todo

It was very quiet, very conveniently placed, and the staff were very professional and prompt

This was one of the worst hotel experiences I’ve ever had. The room was dirty and clearly not properly maintained. There were roaches in the room, hair left in the shower, and the toilet was broken from the moment we checked in. To make matters worse, the pictures online looked nothing like the actual property. The hotel was outdated, unclean, and extremely disappointing compared to what was advertised. I would not recommend staying here unless major improvements are made. Completely misleading and not worth the money.

This property allows pets, so we assume the smell of urine may have been caused by an animal urinating on the carpet or bed frame. On top of that, the plumbing was backwards — to get hot water you had to turn the dial to the cold side, and to get cold water you had to turn it to the hot side. The room was completely uninhabitable and never should have been assigned to a family. We did complain to the front desk, and Adriana was helpful and moved us to another room, which we appreciated. I would not recommend staying here. It may be cheaper than other options, but you definitely get what you pay for.

The air conditioning unit is antiqued. It’s so loud and constantly noisy, its hard to get any sleep with it making the loud noise when it comes on initially then rattles loudly the entire time its on. It makes it difficult to have a conversation without shouting. This definitely needs to be addressed, after all, its supposed to be relaxing when you’re on vacation, what’s the point if you’re not even able to fall asleep because of the air conditioner noise!!!

There was a bug in the coffee maker.

When I do a review I consider all factors and then do an honest assessment. In this case, as a business traveler, I would not recommend this location to anyone. Apparently the county or State of Florida is using this location to house unfortunate citizens, like homeless or derelict persons. I had put on the request that I am a business traveler. I didn’t know the area and chose this location because it was close to where my appointments were on the two days and nights I would be there. I was in room 103 on the first night. The noise level was just crazy. I got no sleep and couldn’t hear my calls. I had to go to the lobby to hear my clients. The second night I was moved to room 332. The voices and tv from the second floor travelled up through the wall as well as listening to complete conversations while trying to conduct business. The rooms are marginal, the tv stations are all mostly old programs and news. I laid awake again the second night. The maid service twice opened my door while I was in bed. Fortunately I had the catch lock moved over to avoid anyone from entering. Two nights of no sleep and having unfortunate people hanging around blocking the pool entry and overall destroying the hotel wasn’t a very pleasant experience. So it cost me about $200 for a miserable two days. The bright side was that Sonny’s BBQ is close by. Dennys restaurant is there also. I hope the owners turn the entire property into a shelter and stop pretending to be a business class hotel.

Fantastic! Clean, decent, and very nice rooms!

It was good had all that we needed.

Outside and lobby of hotel is decent. The room was musty even though AC was on. No bed comforter just thin brown cover over stained sheets. Walls were cinder block with cracked textured ceiling. Full fridge and microwave available. No hot water in sink area. Didn't feel like it was a safe area to walk around.

Terrible stay. The room had a serious cockroach problem - there were roaches everywhere, which made it very uncomfortable and unsanitary. Cleanliness was extremely poor, and it did not feel safe to stay there. I would not recommend this property to anyone.

Friendly staff. Clean rooms and property