MCM Elegante Hotel and Conference Center Odessa

I think this hotel is just okay, but my husband loves their beds, which is why we have kept coming back; the beds are really the most comfortable compared to other hotels. Staying here, you really want to get a room on the pool side for a quiet night. The rooms on the highway side have constant road traffic sounds. This time, when we arrived after check in, our room was not ready. We had a horrible night sleep because our room was so hot. The AC was making a loud humming noise & was not cooling down the room. When I told the front desk clerk, she responded that we are in a desert and it is hot here. No solution or empathy for our AC not working properly. To top it off, on a previous stay, at check in the front desk clerk asked me if I was planning to use the whole night for my stay, or if I would just be here for a short visit. I honestly felt insulted that she was implying that I was a prostitute or something, asking If I had planned to stay the whole night. I guess maybe from her recognizing us coming each month and us being local-ish? ...As I am definitely showing and very pregnant. I am non-confrontational and responded that we are visiting for our prenatal OB visit. After that, the road noise, and having a poor experience with the AC, I doubt we'll be back. No matter how comfy their beds are.

Nice stay

Asked for us to get wrist bands to swim at the pool which was kind of annoying bc what!? Ok but was also annoyed couldn’t even take water into pool area. Nor snacks. When you got to the pool at your hotel you want to take drinks and snacks and chill by the pool for the day as we had planned. Was told when getting bracelets no snacks or drinks can be taken in pool area unless bought at their little local coffee shop. Just pretty ridiculous in my opinion when paying for your stay. And to be expected to only buy drinks or snacks at their little shop is greedy

Excellent

Hotel is very clean rooms are very clean the beds are comfortable such a quiet place . Very relaxing I will definitely be back

I was assigned a room at the end of the hallway, and the air conditioner struggled to keep the room cool. The larger disappointment was the balcony. It was covered in dirt, leaves, bird droppings and debris, and the patio furniture was dusty enough that it wasn't usable without being cleaned first. It didn't appear the outdoor area had been maintained before my arrival. In addition, the balcony door felt less than safe. The ONE highlight of my stay was my dinner server in the restaurant. She was excellent—friendly, attentive, and easily the best part of the experience. I left with a very different impression than I had in 2024, which is disappointing because I remembered this hotel so fondly. I travel this route regularly and had hoped this would continue to be my preferred stop, but after this visit I'll likely be looking at other options.

Our room had been redone. It was new and having a view of the swimming pool was excellent. What we didn’t like about. It was all the other Elegante we’ve ever stayed at furnished a full breakfast. This Elegante did not.

Very clean room and love the upgrade . I stay all the time so I will definitely be back

My stay was comfortable. Will return.

Newly renovated hotel. Great staff. Executive suite with breakfast and evening reception worth the price.

The room was clean. The view was pretty pool facing and staff placed me away from construction. I wish I could have stayed longer.

Why in the world do you have to pay for breakfast that is always free at other hotels? The bread for toast was moldy and when my Husband got eggs, the man made them completely different than asked that they had to be thrown away. The ac was so loud in the room because it was shaking the window that we could barely fall asleep. Yeah the rooms were nice, but the rest of the hotel looks like it hadn’t been updated since the 70’s. Save your money and go somewhere else honestly.

Clean room

They had updated the property since the last time we were there. It was very nice! We will definitely stay again!!

Customer Service attendant at the front desk went above and beyond to make our stay a memorable one!

Limpio y tranquilo .

I highly recommend the concierge package. Awesome breakfast and happy hour and dinner are all included. We'll worth it!! I WILL BE STAYING THERE ALWAYS!!

Disappointing, breakfast not included like most Eleganté stays. Room was noisy by highway.

Everything

Muy bueno todo