Microtel Inn & Suites Odessa TX

Clean, neat room. Ice machine was not working.

The room also had blood stains on both the bed sheets and the mattress, which was very concerning. In addition, there was a strong, unpleasant odor throughout the room, and the restroom was not clean upon arrival. Neither of the two TVs in the room worked. When I reported these issues, the staff was unable to resolve them and informed me that I would have to wait until a manager was available the following day. I was also instructed to call the hotel, but when I did, I was placed on hold and no one ever answered or returned to the call. As a result, I had to drive back to the hotel in person to get the situation addressed. Overall, the condition of both rooms, the cleanliness issues, the maintenance problems, and the lack of timely customer service made for a very frustrating and disappointing experience. I expected a clean, safe, and functional room, but unfortunately, that was not the case.

The rooms were a lot smaller than I expected. My husband laying on the bed and his feet almost touched the wall. The elevator was past due for an inspection since 2023. There wasn’t enough parking room for my car hauler to fit so i had to find another replace to park it. The room was clean but the toilet was too small and short for my husband to use comfortably. We did like the breakfast. We will not be staying here again when we visit next time.

We went with a large group(4 rooms) but our room looked clean but shower wall had a lot of the previous guest hair. Toilet wouldn’t fill back up we had to do it manually. The staff was very nice and moved us. One other room had the same issue they moved them as well. Staff was very friendly helpful and gave us great recommendations for places to eat. Will stay again decent price we stood four nights.

Very nice and helpful staff. Only thing was, I got this hotel for the pool but it was out if service. My kids were bummed about it for those 4 days. Overall good hotel, and cozy.

Was there for work, okay. Would stay again.

All good

Check in was easy and the room was clean but the carpet had an odor to it. We had taken febreeze and a gain spacer . Breakfast was your average continental breakfast but for a diabetic it ain’t too friendly. The pool was down so didn’t get to enjoy it but to just sleep in it was ok. Parking was great and everything was near it to go to.

Good

Pleasant

They literally try to freeze you to death. We asked the desk to turn down the ac but they said the manager likes it cold so they didn’t do anything

Very good

The comfort NA

Exceptional

I did not like that there was noise all night long people drinking throughout the properties and then they said that my room stink because we warmed up some food and they're not going to give me my deposit because it stinks of food and this is ridiculous and then they said because our kids put their handprints on the mirror and because I want some chips on the floor and we cleaned up all our mess there was not trash or nothing anywhere

Very good

I am a contractor that does alot of work in midland Odessa area, and I always booki here because the staff is friendly, the rooms are clean and when we stay a week or longer, house keeping always clean our rooms daily.

Room had bad smell

Very good

Like the cleanness of The room Toilets are way too low