Holiday Inn Express Hotel & Suites Odessa by IHG

Everything the facility seems new and our room was extremely comfortable. Beds were very comfortable. checked in they informed us that the elevators were not working, but we were not put on the first floor. As an elderly couple with luggage, I was appalled nobody informed us when I booked the room that we were going to have to use the stairs. Also, on Friday morning, there were no cinnamon rolls at breakfast- holiday Inn used to make commercials about the cinnamon rolls, They are awesome and they should never run out of them!

Amazing stay definitely book again

Elevator was out of service unless you called to front desk to get them to come open it for you. The phone in my room did not work either so that was useless. But we did not mind the stairs.

Nice place if you're not trying to sleep near the pool. Loud music, loud people way past pool hours.

Exceptional

The breakfast buffet was very good. Clean, organized and always full. Great staff running the breakfast. Elevator did not work. Had to use stairs the whole stay. Not good.

The breakfast was pretty good, and there was no carpet. We had plenty of space for my whole family in the room. The front desk staff were very kind, and they put me on the first floor since the elevator was out. There's coffee on demand in the main hallway. There's no exhaust fan (that I could see anyway) in the bathroom. The anti-slip stickers in the bathtub were either not fully clean or they were stained. I didn't feel comfortable washing my baby in the bathtub in there. I'm not sure if there was a problem with the a/c or not. It did blow cool air, but with the thermostat set to 69 or 70 degrees, it still felt closer to the 74-76 range. It was hard to sleep because of that. Also, I know this isn't entirely the hotel's fault, but there were a bunch of roughnecks staying in our hotel and stomping around at 5am to go to the job. I assume there's an oil boom in the area and that also caused the price per night to be more than what I consider reasonable.

The room had been recently renovated and was very clean. The shower was exceptional! Front desk staff was friendly and informative that the elevator was out of service. Enjoyed the self serve coffee machine and provided breakfast.

Very good

Most of the time employees are not present in the front dest

The front desk person was not friendly during the check in process.

Excellent

Front desk clerk very friendly and helpful.

Exceptional

Very good

Exceptional

The breakfast was pretty incredible compared to most. I’d list it all but it would take a while. The sweet lady attending to the breakfast area was a doll.

Clean property but pool was closed. I think my room 230 was by the equipment closet. Lots of slamming doors, hearing sliding doors or drawers, walking like elephants from midnight-1:30. Very irritating!! Room doors automatically slam. Hard to close them quietly.

Safe, secure, great stay

Best Hotel in town