Quality Inn & Suites Owasso US-169

Cool hotel

Nice

Layer of dust on hard surfaces.

there was a pool it looked clean, liked the real granite bathroom counters. The inside of the lobby was very cool. Food/ breakfast area looked nice. Pretty sure the couches we had were fold outs. Some things were worn ish. Chargers were weirdly placed or not next to the bed. THE MAIN ISSUE is we WERE LOVKED OUT OF OUR ROOM FOR 6HOURS!!got here super late at like 11:30p after an event 40 mins away. We got in the room with the one card key then after that it started acting up. We left to get food and came back around 2:30. The card was not working we talked to the single over night front desk guy…we had to walk all the way to the lobby from outside 3 different times 3 different cards, the door was still not working. He then said “come back at 7:30a can you do that” (it was 3am by this point)I said NO our stuff is inside…we’ve checked in like what…he finally CAME TO US to the room, was trying to enter, couldn’t get it. Didn’t even open the hidden key part…didn’t know what he was doing. He puts us in a complete other room. We only had our half dead phones and wallets. The room said non smoking and smelled like it was burn hole in comforter. Our first room was great and didn’t smell. He then said someone will come in morning around 7:30. I gave him my number and said call me when someone/anyone gets here to solve this PLEASE. We go to sleep it’s 4am. and our ROOM PHONE gets called at 9AM!!! Miss breakfast.We have to walk to the lobby yet again to talk to the woman that’s now there she follows us to the broke door room and gets it unlocked with master key etc in 2 minutes. We start gathering all our stuff that was all left and unpacked, getting near done and hear the woman waiting say “are you almost done”…!! They keep us in the room they put us in over night. I didn’t even rlly ask for a refund directly I was over it. She calls the room Said since I booked they booking.com that the refund bla bla was gonna be weird or hard or idk. Basically saying I can’t get one and said “we can get you a discounted rate for another night”. We only booked one night Saturday-Sunday and planned to leave.

Older property. Maintenance is good. Staff was efficient and polite. Great bed. Fabulous tub

Great stay room was very clean and comfortable.

The location and staff were very nice. The AC was broken the rooms were dirty the sink was broken the tub didn't drain the whole room smelled wet there were stains on the furniture.

I was traveling with a small dog. Check out is 11 am. I asked for a late check out (1 pm)so that my dog could stay in her crate in the room while I was attending a funeral and was denied. I have stayed there 5 times this year for business but will not be staying there again. If you can’t accommodate your guest then I will take my business elsewhere.

Nice, clean comfortable and great price

Good overnight stay at this motel

This place has bed bugs! Do yourself a favor and avoid this place! Unknowingly, I brought them home. This is a nightmare!!!

Junkie breakfast

Looks okay from outside but kind of old hotel. Took video of the room, Bed was comfortable though. Not sure why they charged an extra $3.50 for hotel services upon arrival? Breakfast was minimal and by 8 .15 am there was no refill ready ( no biscuits but gravy, 2 mini muffins left, no waffles dough.

Was rushed out right at check out time

I was having a bad trip all around and ended up having to rent a couple of hotels. What to say this one was the best one so far. The staff was very nice and accommodating. The groundskeeper has the grounds immaculate he even picks up the leaves every morning. I hope they give him a raise on a regular basis he deserves it. All the staff are very nice it made the rest of my stay very pleasant. The next time I am in Oklahoma this would be where I would be staying

A deposit of $50 that I never got back

Great location and ample parking Nothing

pool was closed parking to close to each other

Staff was very good and the room had good ac

The staff was accommodating with our room request and the property was clean.