Holiday Inn Express Hotel & Suites Paducah West by IHG

Friendly staff, clean room.

The hotel was clean but the breakfast was alright. The staff were friendly and welcoming

Always a great choice when booking this brand of lodging. Completely satisfied.

The room was very clean and the bed was very comfortable

Great staff. Very good breakfast and coffee available all day long. How nice! And of course the cookies at night. Good job staff!

The room was clean. We had 5 people staying in the suite however, there wasn’t a sheet for the pull out sofa bed so we had to go down to the front desk for one. There were shampoo, conditioner, and body soap dispensers in the shower. That was nice! An added surprise was fresh warm cookies from the oven in the evening from 8-9 I believe. They were delicious! Breakfast was very good too! All in all, a good stay!

Convenient road access, free ice machine, and complimentary hot breakfast with really good coffee.

The mural wall down by the water is beautiful. The quilt museum was amazing.

The staff was friendly and helpful. The lobby and breakfast area is clean and well maintained. Breakfast was small but sufficient. The room was clean enough but quite dated.

Clean Outdated

We arrive at 9:01pm. The desk lady was very helpful. She said, “you just missed cookie hour. But she may still have some out there.” So I went back to the kitchen and asked if there were still cookies available. The lady asked what kind I liked. I told her and then said my wife and grandchildren might like a cookie too. She loaded me up with enough for everybody in our family. She was so gracious. And that’s and example of how every single person on the staff acted. They we outstanding. Bent over backwards to please. The room was clean and comfortable. The breakfast was delicious and convenient. The entire hotel was clean and welcoming. We saw housekeeping staff constantly working to make this property look and feel great. They succeeded!!!

Our room was clean which is the most importance when traveling. However, our door deadbolt did not work. We tried to get it to work and it wouldn’t budge and we didn’t want change rooms after getting unpacked. The elevator stunk so bad and there was stuff all over the elevator floor and in front of the elevator on the main floor. It looked like it was a bad cleanup job from someone getting sick or something. The public bathroom on the main floor was not clean and the lock did not work. The breakfast was okay, but the pancake machine wasn’t working. Would I stay here again, yah, maybe, but our stop through Paducah a week earlier we stayed at the Residence Inn, which was much better than the Hokiday Inn, sad to say.

The breakfast

Nice hotel

Nice stay

The staff was great, the hotel was very clean, the location is excellent, right off the interstate with restaurants within walking distance.

Staff was amazing. Awesome stay breakfast was great too

Clean. Good breakfast. Friendly staff. N/A

Our room was facing the highway, and there was a lot of traffic noise during the night.

Hotel was nice. Mostly clean. The pool closed at 8 instead of 10 so my kids were disappointed.