Hampton Inn & Suites Palestine
About Hampton Inn & Suites Palestine
Comfortable Accommodations Hampton Inn & Suites Palestine in Palestine offers rooms with tea and coffee makers, refrigerators, microwaves, TVs, and free WiFi. Additional amenities include sofa beds, walk-in showers, and interconnected rooms. Fitness and Leisure Guests can stay active in the fitness center or relax in the fitness room. The hotel features a elevator and a 24-hour front desk for added convenience. Dining Experience A continental buffet breakfast is served daily, including fresh pastries, cheese, and fruits. The breakfast is highly praised by guests for its quality and variety. Location and Services Located 48 mi from Tyler Pounds Regional Airport, the hotel provides a convenient base for exploring Palestine. Highly rated for its attentive staff, room cleanliness, and breakfast.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Water pressure in the shower was low, making it hard to rinse shampoo. Staff was amazingly helpful! Bed was comfortable. Light shone in around the door of the room so it was also a little noisy when people were in the hall.
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Clean and in a convenient location It was hot
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Exceptional
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A wonderful place to stay if you are traveling through east Texas.
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Very good
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Exceptional
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The staff was very nice
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Lost my reservation
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Nothing Lost my reservation
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I was disappointed the pool is closed permanently. It's one of the reasons we wanted to stay at this property. You need to take it off the website
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It's one of the reasons we wanted to stay at this property. You need to take it off the website
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The room was clean, the bed was comfortable. Didn’t have any noise disturbances, everything was great. Parking is a little tight. I drive a truck and the spaces are so close and small, the only issue. Everything else was nice.
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I found this all out unfortunately after I was awoken at 5:30 in the morning by the sound of dog wailing and howling in the room/wall next to my bed. When I asked at the front desk why I wasn't told that I might be next a room with dogs or given the option to NOT be next to a room with dogs, I got a indifferent response - as if it was my responsibility to make sure my room was not next to one with pets. I cannot recommend this particular hotel to anyone. Pets are have a higher value than humans because they can make an extra $75 pet fee.
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Exceptional
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The location was easy to find. Room was comfortable, especially the mattress. Would love to know the brand of mattress. Other guests were a bit loud especially at late at night and very early in the morning. We saw a group of young people gathered in the back corner of the parking lot talking and laughing when we came back from an excursion about 10 PM. Made us a bit nervous so we made sure our car was locked up before going inside through the side door.
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Everything from the moment we walked in until check-out was perfect!
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I messaged the hotel about the pool. Got no feedback. On arrival we were told the pool was filled in and is now a room for meetings! We wanted to swim in the advertised pool. The Hampton needs to update their description of the property to delete the availability of a pool. Our room was clean and comfortable. We had to call to have a bulb in the bathroom replaced and that was done immediately. The shower gel was almost empty but we had just enough for the 4 days we were there. There was a missing towel holder at the sink and there is no place/hook to hang the big towels. Bathroom issues were not that inconvenient, we were ok with the minor issues. The breakfasts were very good. Nice assortment of breakfast food and drinks. The host at the desk was pleasant and the cleaning staff was friendly. Parking was good for cars and trucks but I didn't see that an RV or large vehicle would have any place to park. Easy to find and close to whatever you need to go visit. My only reason for my star score is the pool that wasn't there and that my message to the property prior to arrival was not answered.
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refrigerator in room did not work
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Very good
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No pool! It’s permanently closed and wasn’t disclosed until check in. It was the main reason we booked this hotel.
