Extended Stay America Suites Palm Springs Airport

Love it. Very nice will be coming back next time .. I liked everything.

Nothing much as far as entertainment cnear by... Great for Airport convenience so close by

Jeff at the front desk was wonderful he went above and beyond to help me and my husband during our stay thank you so much I didn't like that the housekeeper was beyond nosy for no reason and that the pool was out of order for a short time and that they were doing reconstruction on the first floor

Exceptional

It was a great location to walk to the park and see the firework show!! It was a very comfortable room with a kitchen. We only stayed one night, but would have been perfect for a longer stay!! Construction was going on. Not a deal breaker, but a little inconvenient.

Everything service was great Everything

Neighbors partying till 4am with loud music and also people smoking weed by pool area , they weren’t told anything yet we were told to leave pool area because we had my sick puppy that was in a wagon and we didn’t want to leave her in room alone . Water was turned off yet we were not informed,

Room was decent for a 1 night stay.

Convenient location My flight was late, so I called the front desk (not easy to get the number) and informed them of my revised arrival time. Upon arrival, they told me that the reservation had been cancelled by booking.com. They could not recover the reservation, but could accommodate me at TWICE the price. It was 2am and I was without the accommodation I had reserved and re-confirmed at 10pm that day. The night auditor was totally unsympathetic and offered no options, other than paying double the reserved rate. I went next door to a Courtyard. Much nicer property and at a lower rate.

Exceptional

Superb

Front desk was helpful Everything else was okay but nothing special. H Dog or cat vomit on hallway. .

Exceptional

Internet was a big issue

Very poor

Bad

Speaking of which, a bee stung me AND the other lady at the pool that morning. Lots of wasps and bees in and around the pool. Very few handicapped parking spots. 4 for a hotel with over 100 rooms. Ridiculous. The people working there were nice, housekeeping, maintenance. NOT THE FRONT DESK though. INATTENTIVE AND MOSTLY ABSENT AND VERY SNARKY AND RUDE EXCEPT FOR Tim. They never clean the rooms or vacuum, Have to ASK for towels and toilet paper. The pool was nice but locked the gate from 10 pm until 8 am. Stupid. It's better to swim at night than in the blazing 109° F heat. I left with a majorly BAD impression given my age and what they did to me. Will never stay at an Extended Stay America EVER AGAIN. ZERO STARS. DO NOT RECOMMEND.

Passable

Something sticky on the floors, Sinks and tub would not drain, and the tiolet would not flush. Was told that they would try to get someone to fix it and 3 hrs later no one! Then they didn’t have another room to move us to. The grab and go breakfast is coffee, hot water, instant oatmeal, a nutrigrain bar and prepackaged muffins. Not even regular creamer for coffee only sweetened pump type. We left.

Room was dirty had to have them change my bed sheets as they were stained. Elevator was dirty floors were dirty.