Home2 Suites by Hilton Houston Pasadena

Nice hotel. There is some road construction presently but easy to work around. Staff is very nice and responsive. Rooms were good and AC units were new and therefore quiet. Breakfast was a bit limited in selection compared to other nearby hotels. Also carpeting in the hallway on the 4th floor at least has a lot of stains in it. The team really needs to replace. Looks like u are dodging where someone got sick. That's not a big deal and in general slept well there.

Staff members were helpful and courteous. It was clean and comfortable. Housekeeping was on point. I would stay here again!

Enjoyed my stay, Staff was always ready to help, breakfast was more than satisfying, enjoyed the stay! Thank You!

Breakfast not great

Room was very clean and tidy. Opted out of daily room service as I unfortunately work a night rotation, and needed to sleep. Staff were ALL very courteous and ready to help even with fresh linens when requested. Did get to try breakfast on one day. Was more than sufficient and ample room for guests to enjoy with family or friends. Was concerned about signs informing of risk of loss to personal vehicles parked, but Staff informed that they do have theft detterance Security at night in parking area. Experienced no issues to my vehicle.

Pool was clean and staff was helpful and kind.

Clean room

Loved the stay, clean and peaceful!

We had ants in the bathroom. We killed them and they still returned.

The water pressure was terrible!

Breakfast was not adequate for guests outside US. More yogurt and fresh fruits may be better. For 1 week the room was adequate. I had to order a stove for cooking, which was not what Residence Inn by Marriot offers.

Exceptional

In

Excellent stay. The room was very nice and spacious and the staff was great.

Exceptional

Clean and well maintained. Good breakfast options. Friendly staff.

Ice machine on 2 floors, including ours was broken. Had to go to lobby for ice. Also I requested my room be cleaned EVERY DAY. I was there for 4 nights and my room was cleaned once. Everyday I had to go to front desk for towels and coffee. That was extremely inconvenien House keeping team needs to do better.

Room and staff were very nice. Good location for our needs. Ice machine on 2 floors, including ours was broken. Had to go to lobby for ice. Also I requested my room be cleaned EVERY DAY. I was there for 4 nights and my room was cleaned once. Everyday I had to go to front desk for towels and coffee. That was extremely inconvenien House keeping team needs to do better.

We love staying here - this was our 6th or 7th stay! Clean room, comfortable bed, great staff.

Exceptional