Wildwood Lodge

Very charming and welcoming, the air conditioner was quiet!

Easy to find. Clean. Friendly and helpful staff. Quiet.

Nice atmosphere. Breakfast was basic extended continental. The coffee in two machines was either running only hot water or empty. The hot foods were not always refilled. The tables were often dirty and not cleaned between guests. The hotel staff did not want to be inconvenienced.

The staff was really friendly and nice. The breakfast was good. The pants were the most comfortable, and my daughter scratched her leg on a piece of metal sticking out from the sofa bed. Found french fry, trash and container on the side of the bed by the nightstand. We could only get half of the dresser doors open because the rest were stuck.

I think this would be a great location to bring a family. Really liked the native American and outdoor themed decor. I arrived very late and night and had to leave very early. Wish I had more time to explore and try the food.

Great location and quiet. The room smelled a little funky.

Pleasant

Passable

Otherwise the lobby area and staff were nice, and they were very helpful!

Exceptional

Whole hotels smells like smoke.

The staff was very nice. We arrived at 4 for checking and were told that our room wasn't ready yet due to having many checkouts that day. She switched us to a different room and we were able to get settled in right away. The beds were comfortable and the room was really big. The room we were switched to didn't have an outside windows for light. The window overlooked the pool area, so we felt we always had to have the curtain closed. The drawers in the dresser wouldn't close all of the way. While this isn't the hotels fault, but the room above us had kids(?) That were jumping around late into the evening and early morning making it hard to get a good night's rest. For the price paid I would have expected more.

Exceptional

Exceptional

Great property, staff, beds, etc.

Easy on and off expressway They didn’t have my room available switch to different room reimbursed but then charged $300 bucks. Took over and hour to straighten that out. Still waiting to see if reimbursement goes through

Enjoyed our short stay.

It was a very OK stay. It wasn't terrible but lots of little things that when added up make it less than a 3 star hotel. Reasonably clean, semi plugged bath tub, ok breakfast but not much space when it gets crowded. small parking lot, hard to get in. The biggest inconvenience was the craft fair booked for saturday morning. There is not nearly enough space for tables and vendors bringing in merchandise while we are trying to check out. A complete cluster that was not at all friendly for their guests.

Breakfast in the lobby in the morning was the only good thing about this hotel. Food was hot and there was a good variety to choose from. The young man who tended to the breakfast station took pride in his work! The room I booked wasn’t available upon check-in despite my confirmation and charge to credit card. My reservation was ignored despite booking a suite 5 days in advance. As a result we were left without the extra space that would have allowed a little separation for the teenage son and daughter. The hot tub was not hot and at 8pm on a Sunday night the music playing loudly was R&B. No hate to that genre, but it’s hard to relax to it in the echo chambers of a pool area. The bathroom in the room was lacking standard amenities like lotion. The accessible room that was issued to us in place of the suite can only be designated as “accessible” because of the large bathroom door. There was no way for someone with disabilities to shower using the seat in the tub since there was not a handheld shower head and the shampoo/conditioner bottles mounted on the wall are behind the seat. I am hoping that this review helps others to decide to stay elsewhere. The rating given on the booking.com website is ridiculously misleading.

Exceptional