Extended Stay America Suites Phoenix Midtown

Buena ubicación

AC did not work. Room was very hot and smelly

Rooms are nice. Staff is great.

Do not recommend for families. It was disorganized when it came to checking in and there was no breakfast just on the go snack items. It was a mess to because something happened in the first floor and they had fans blowing trying to dry the carpet due to an incident.

Bathrooms where super dirty room was not cleaned. Trash bag outside of door. Bathtub had hairs all over. Tried contacting property and got no response at all

Great air conditioning. Large rooms but was not 100% clean

No breakfast checked three hours after arriving no running water was told they don't know when it will be on, tv, phone, stove top didn't work. Horrible No breakfast checked three hours after arriving no running water was told they don't know when it will be on, tv, phone, stove top didn't work. Horrible. Wasn't offered a different room said manager has to decide on refund . should have at least let us know about the no water situation prior to check in or at least letting us know once they found out. Thankfully I didn't have my 1-year-old with me at the time or else I would have been challenging

The staff was wonderful, however when we got to our room I had to remove long hair from both the bed and the towels. While the website said breakfast was provided, it was actually just a coffee/tea bar with muffins and granola bars. The air conditioning unit in our room made a squeaky/whistling sound every time it kicked on.

Clean room good staff at front desj

Staff are so nice. Very clean property. Lots of parking. Very nice large rooms that feel like an apartment.

Nice location

Nothing Everything

Also it was supposed to be a non-smoking room. I have COPD, The room reeked of smoke and was located right next to the smoking area outside. Smoke are needs to be moved away from the building. The air conditioner sucks the smoke inside.

Front desk is nice.

The parking and staff were the best part of this place.

I love the staff always nice and friendly Nothing bad to say....But the snack machine is CRAZZY HIGH. ONE REGULAR SIZE CHIP $4.00 ??

No free breakfast as advertised. Filthy rooms and my DoorDash was stolen with no staff on site to help. I will never return here, don’t even bother booking here. There’s too many transients in the area and in the lobby

The property was amazing. The room was very clean very helpful staff no issues. I would definitely stay here again.

The rooms are very clean and tidy.

Property was very clean. Employees were very kind. I will stay there again.