QUINTA SAN CARLOS INN

The room was very clean. I noticed many reviews mention no mini fridge in the rooms but ours did. Not sure if that’s new or not. We didn’t need one as we just needed somewhere to sleep while we passed through. The breakfast had a large variety and was really good. The staff was very inattentive. Upon arrival after a very long road trip, I didn’t get so much as a good evening or hello. :( I had to stand there waiting on the front desk to even acknowledge me and they never did. I had to ask if I could check in since I was being ignored. Thought it was just the evening receptionist but the same thing happened in the morning. The other receptionist was talking with other staff and I approached politely without interrupting but they all just stopped talking and disbursed and the receptionist just kept looking down ignoring me. Not sure what the deal was or if it was just our luck. Other reviews said staff was very friendly but unfortunately this was not the situation for us. Acknowledging guests even if it’s a quick “one moment please” if you’re busy is best. Not having them stand there waiting to be acknowledged and it never happening. I had to ask to be attended both times at reception. I think we’ll stick to the quality inn for other piedras negras pass throughs. Their staff has always been friendly and welcoming.

The only thing I didn’t like is that the parking lot is small, if you get there late at night you don’t find parking and have to park away from hotel

Show me the breakfast was real good. They had several varieties of food that you normally don’t find in any other Quinta in Texas and people were very nice. Swimming pool we were able to enjoy it

The cut the water off while taking a bath. There was eyelashes in my bed never staying here again The cut the water off while taking a bath. There was eyelashes in my bed never staying here again

Cleanliness is exceptional! Staff are so kind and welcoming, we always enjoy our stay. Water pressure was a little low

Clean room. Big tv screen. Decent breakfast. Location on a busy, noisy thoroughfare. Slightly surly receptionist at check in.

They did come by as soon as we told them and the maintenance person arrived. The person removed the Strainer basket and took out the room with some drops dripping on floor as he passed by. He did fix the problem. The other thing I didn’t like was when staff knock on door to see if we’re were in the room and check on the problem, she knocked once asked if anyone was inside, I was moving towards door to open and by time I get to door she had unclock the door and stepping inside. I thought that was too intrusive and needed to give us more time to answer and come to door to let them in.

The breakfast was good except for the coffee being quite weak. Other than that, it was good. The fruit, especially the papaya was so delicious!! It would have been nice to have a thicker blanket. With the AC on, the sheet and very thin blanket was not enough to stay comfortable through the night. Also, the room had a certain smell to it, not unbearable, but just old.

Great room and breakast. Everything excelent.

I really loved how being here made me feel safe because of how well lit everything was, and there was a security guard that was driving around and ensuring that everything was secure. There wasn’t anything that I did not like about the property. Everything was surprisingly extremely well and I will definitely be staying at this hotel in the future with my family.

Was nice and clean

Keeping same way N/a

Clean, comfortable, delicious free breakfast in the morning and cake and more from 7-9pm

I have been here a number of times and enjoyed my stay. I love the location. Close to everything. What has improved is the breakfast buffet. Before, there were only a few options. Now. There are plenty of options. And delicious.

Good location

Breakfast was really good?

The bed and the breakfast There’s no access to the pool for a disabled person in a wheelchair. It will be nice if they had a ramp and a lift for the swimming pool again for a person with disability “ Like me”

Breakfast was very good and the staff were very polite ? ?

Excellent Nice

The staff is very nice and everything is great there wasn’t anything they do a very good job