WoodSpring Suites Plano - North Dallas

The hallways, the elevator in the rooms smell absolutely horrible! They are way better options for the same price or maybe just a few dollars more

Exceptional

Very good

The floor i was on had a weird stinch, the rooms weren't as nice looking as the images, room had roaches. I probably wouldn't stay here again.

Exceptional

The front desk associate was genuinely nice, but the overnight room I booked had a wet floor? The elevator has this terrible smell, the hallway on the 3rd floor was absolutely petrifying,

Traveling all over the world this is the worst place I’ve ever stayed in. From the cockroaches, screaming neighbors all night to the paid premium WiFi I paid extra for and couldn’t get over 2mb, We will never stay on one of their properties again.

Superb

Very good

No comment good hotel with okay rooms

Good hotel, had a problem at checking. I had a reservations for 3 nights and at booking I picked Pay At the Property and when I arrived at the hotel one night was charged on my card and I paid for 2 nights at the desk. Made a reservation for 1 extra night, at the time of confirmation the extra night. I was told by the check in desk I had NO Reservations for the extra night and was charged on my card. I had to pay again for the extra night and call Hotel.com to cancel the reservation to get a refund and after the refund was given. I have to wait 7-10 for the refund to post on my account. That is Bad Customer Service

I didn’t like how u have to pay for towels and tissues

.

Staff is awesome. Absentee owner, doesn’t spend money on maintaining trash and bulk removal etc

Easy to checkin and location It was just decent but with very minimal amenities as bare minimum shower gel is not provided

Exceptional

Terrible!

Very good

Only thing good about this hotel was the lady working at the front desk. Otherwise, don't stay here!

Bad Experience with the hotel management