Red Roof Inn Port Charlotte - Punta Gorda

We stay here because it is really close to where my son lives. It is clean, the staff is friendly and bed is comfortable.

Staff helped

I WAS DISAPPOINTED THAT EVEN THOUGH i FOLLOWED THROUGH WITH ALL THE PRE CHECK IN REQUIREMENTS I STILL HAD TO DO EVERYTHING AS THOUGH I WAS NOT PRE CHECKED IN. BUT, AFTER WE GOT OUR ROOM THERE WERE PEOPLE HANGING OUT IN THE PARKING LOT DIRECTLY BELOW OUR WINDOW THAT LOOKED LIKE THEY DIDN'T BELONG & WERE LOUD. DOES THIS PLACE NOT HAVE NIGHT SECURITY? THIS WAS AT AROUND 12:30 AM. THEN A FEW MINUTES LATER THERE WAS A FAILURE WITH THE TOILET THAT RESULTED IN OUR ROOM GETTING FLOODED OUT. I IMMEDIATELY REPORTED IT & WAS GIVEN ANOTHER ROOM. BUT, WHAT SURPRISED ME IS THAT THE FRONT DESK CLERK SAID THAT THEY HAD THE SAME PROBLEM WITH THE UNIT NEXT TO OURS (THE ONE THAT FLOODED OUT). NO PLUMBING ISSUES WITH THE NEW UNIT, BUT THE BED WAS WAY TOO SOFT. THE MATRESS HAD NO SUPPORT IN IT AT ALL. WE'VE STAYED HERE SEVERAL TIME OVER THE LAST FEW YEARS AND NEVER HAD A PROBLEM LIKE WE HAD LAST NIGHT. NEXT TIME WE MAY RECONSIDER & FIND SOMEWHERE ELSE.

Loved it

The staff was great

I was given an extra hour for checkout at no charge! Great friendly staff

I noticed in Florida whether it’s hotels or restaurants, no matter how nice they are or not they just have a musty smell to them because of the high humidity that the state is known for. But overall, it’s a good location, clean and safe place to stay.

Toilet leaked, air conditioner loud, & musty smell in the room.

Staff never got back to me regarding the change of dates in our stay and that was unfortunate.

I tried to check in at 12 o’clock. They said I gotta pay a fee because I’m checking in early. There was no light at the hotel. The water was low. This is not for me.

El hotel está a muy limpio , buena atención y muy céntrico cerca de todo me volvería a hospedar

No mini fridge

Good

It's my go to place when I'm in Port Charlotte, Florida. Very comfortable and the price is just right!

Clean Room, Friendly Staff, convenient parking, good AC. I'll be back for sure :)

Staff was very nasty. And the room i was in on the first floor had fans on all night to dry the rugs

Great place to stay at a great price. Clean and great amenities. Breakfast was a bonus!!

All

I really enjoyed the location of the hotel. It was conveniently located and close to everything I needed, which made getting around very easy. I accidentally left my iPad in the lobby. A young man working at the front desk went above and beyond by checking the security cameras to determine who it belonged to and made sure it was safely returned to me. I truly appreciated his honesty, professionalism, and outstanding customer service. His willingness to help was a bright spot during my stay. Unfortunately, my stay was impacted by a few maintenance issues. The air conditioning did not cool the room effectively, and the hot water did not stay hot long enough to comfortably finish a shower. When I brought the issue to the front desk attendant's attention, I felt that my concerns were dismissed. I was told in a way that implied I should simply limit my shower to about five minutes, rather than being offered a solution or an apology. I would have appreciated a more professional and customer-focused response, as well as an effort to resolve the issue.

Breakfast. And thr room smelled moldy