Best Western Plus Portland

Clean but the upstairs room had children that they let run around into the early morning hours.

It was a wonderful 2-day stay. Breakfast was great. Staff was friendly. Location is clean and tidy. Mariah (front desk) was delightful. We will definitely stay here again. Highly recommended.

There was a smell of paint and the Saturday breakfast was not good, biscuits and gravy...

Although they are remodeling, the place was still clean and well kept. Didn’t like the painting of the building outside, but once again they are remodeling.

Stay here with my husband for 2 days and everything was perfect good staff clean room breakfast was amazing and delicious and easy parking

Great place to stay, I will be booking this place again

To be honest the personnel there were ALL amazing. Every person who worked there were so nice and accommodating. Hotel was also super clean and breakfast was great!

The pool was closed when we arrived on Friday and the staff couldn’t tell me when it would open and didn’t open until we left on Sunday. When we got into the hotel room, there was no soap to wash our hands and the instructions for the WiFi were incorrect. I changed the booking to this hotel because we needed a 2 bed room with a pull out sofa. They only had 2 of those in the whole hotel (according to staff) and that’s not what we had. So we had to get a rollaway. To top it off, house keeping came by around 9am Saturday morning to see if we wanted her to clean the room. We said yes and she said she’d be back. We got back to the room around 9pm and our hotel door was left wide open and still not cleaned. This was my birthday weekend and my children (16, 14, 14, not young) and I were not happy and didn’t leave the room again, until we checked out. I recommend never staying here.

I loved everything everything was awesome wonderful stay thanks for the hospitality

Took a room with kitchen. Not so clean. Not happy with the smell inside the room

Bad experience, they didn’t change the sheets, restroom sink had a constant leak, ac wasn’t working,tv was broken , the refrigerator they had was also broken all the food we brought went bad and they didn’t replace

The construction noise. Thankfully we were on the first floor with the elevator out

Breakfast was great

I had flooding in my room

Very nice and affordable hotel! Love that there doing all the remodeling!

Good & Clean ooookeeeey

It said this property was recently renovated. It was in the process of repainting and trying to upgrade carpets to vinyl. The TV didn’t work in the room. There were holes in the walls. The floorboards had gaps in both the seams and between the walls. The shower had gaps between the walls that were not caulked. The whole hotel had a strong odor of mildew and the AC being on compounded the problem.

I stayed for one night, and unfortunately, we were given room 114, which was in very poor condition. The room had a strong moldy smell that made it difficult to sleep. I was especially concerned for my children because of the odor and air quality. The room felt old and poorly maintained. One staff member, Mara, tried to help by providing humidifiers, and I appreciate her effort, but the condition of the room was still unacceptable. Overall, it was a very disappointing experience.

TVs didn’t work. Said it was because of the storm. Moved just next door to another hotel and their tvs worked. Doors were not sealed could see in the hall with door closed. AC leaked all over the floor and never cooled the room. Did not have connecting rooms like requested. Rooms smelled like mold. Pool was green and water fall isn’t working. Dinning area doesn’t even look like the photos posted on the page. False advertising

The staff was very nice and accommodating. Expedia had messed up and booked the wrong type of room and the front desk clerk made the best out of the room we ended up having. The manager saw us the next morning at breakfast and was also very apologetic and helpful.