Home2 Suites by Hilton Prattville

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Not up to par - room was unclean, b'fast was barely anything, evening staff was inconvenienced by my presence.

Great breakfast. Friendly helpful staff. Our room could have been cleaned better. But overall great stay for 2 Adults and 3 children while visiting family in town.

We’ve stayed here several times and it’s always great to

I was given the incorrect rook from what I paid, and I am going on almost a month of trying to get a refund. Not pleased with management at all.

Rude staff

The hotel was having some kind of sewer issue. There was intermittent sewer smell outside and inside the building. There were not pool towels available. The tissue and body wash in the shower was empty and not refilled. Otherwise property was clean and nice. Staff was friendly and helpful.

Staff gave us cards to the wrong room but was apologetic afterwards.

Room was very clean and comfortable and so nice to have the sofa bed along with two queen beds

Location Na

Absolutely disgusting. Along with disgusting and unclean bathroom conditions, the electrical box was broken (and pieced together with tape). The stainless steel had not been even attempted at being wiped down, and I won’t describe bathroom conditions, but they were sickening. And when I reported and requested a call back from management, I waited, but nothing. This property was a poor reflection of Hilton, and definitely not a good impression of Prattville accommodations.

Larger room and plenty of close by resturants. The room wasn't clean, broken features inside the room, putty globbed all over the shower walls, and thin walls. Main areas in the hotel not clean. Breakfast was out of most everything by 7am.

Didn’t realize hotel was under renovation. Glad because it could use a little facelift. Nice area to stay.

VERY OLD RUN DOWN HOTEL AND VERY DISAPPOINTED.I feel I was over charged for this room and could have stayed At a nicer hotel for what I paid.They also added a $30.00 charge when I check in that wasn't disclosed when room was booked.The lady said I will see the $30.00 back on my card at checkout.I will notify c/c company if not received.

First off, the AC controls do not let you control anything, you could not even turn the fan on… Second my Direct tv controller would not work, i got new batteries, still nothing, so no tv for me. Third, the microwave did not work. Fourth, in the morning, no hot water!!!!cold shower for me Yay!!!

Location was great, close to meeting area. Floors creaking and could hear people walking above my room.

Friendly and helpful customer service The room wasn’t cleaned when it was supposed to be clean.having families be in there with kids making noises all day and night

The room was so gross and the staff non existent. The halls and ceiling so loud we couldnt sleep. No longer a hilton member after this stay.

It was great

Good breakfast. Need to watch the temperature though. Was a little cool. Good selection for breakfast. Fast elevator. Spacious room and bathroom. Bathroom barn style door could be replaced. But ok. Different style than what would be normal.