Four Points by Sheraton Ontario-Rancho Cucamonga

N/A

Laundry facilities were not working

Nice place. We have stayed here several times over the years.

The room was clean and nice. There was a fridge and microwave which is always my favorite! And it’s very close to a lot of restaurants.

Staff went above & beyond for us! Loved our stay here & the location was superb.

The room and property were clean and well maintained. Staff was friendly. The only issues we had were the barn door to the bathroom, about as useful as a curtain, and the sound of traffic from the street. Neither was a deal breaker.

The staff were helpful and friendly. Enjoyed conversations with them. A+ staff. Room was spacious and clean. The charge for parking (unsure at time of review how this will pan out), is silly though. This isn't a 5 star or gated place. No need to charge for parking.

The manager should listen to Clint and not make me feel like lair . I did not authorize any one to use my US card and he still act his way .

Weekend getaway was fine. The installation itself was in great shape but the internet did not work. In addition, there were sounds of people running and being loud on the floor above us. Staff denied us a late check out.

Muy buena estadía.

No

Excellent customer service, friendly staff, and extremely clean rooms

Great hotel very close to the freeway and restaurants within walking distance the employee working the front desk was very helpful with my check in I highly recommend this hotel to everyone

Rooms don't have enough lighting, very old and small rooms, need better maintenance and updating throughout the hotel.

Lighting in rooms

Had a great stay. Thank you Four Points team!

Exceptional

Very good

Definitely recommend this property