Budget Host East End

We stood over July 4th wknd and honestly it was not bad at all. Room was very nice and clean, bed was super comfortable. Easy access to restaurants around town. Pool area and pool itself was very clean. It's good for a little getaway!

Didn’t get to try it Everything was good

It was even better than I expected.Staff,location& room very pleasing The water wasn't hot enough. Otherwise great!

We had only one temperature of water from our shower, it was either all cold or burning hot. someone came in and told us to run the water for while first, this did nothing. No dresser and only 3 hangers The lack of storage space, no dresser and only 3 hangars. Window unit was loud and irregular. Not much of a breakfast on the weekend either.

Restaurants nearby, friendly staff. Room was clean and bathroom fixtures were new and clean. Rooms are severally out dated. Mattress lumpy, decor from 1950s, noisy air conditioning .

It was cozy. I loved it.

The staff was very accommodating despite booking.com obvious error. They had coffee. Shower was weird and no pressure.

From outside it’s not much of a looker but the inside of the lobby and rooms were redone nicely. Only real complaint is the TV, the cable was spotty, would have been nice to have some streaming services available

Property was clean Lots of things outdated water was not very warm for shower and mattresses were tired. Paid a lot of money for two night stay for a wedding. I guess prices were raised for the golf tournament. Was not worth 400 dollars a night.

WiFi not very good

Great location, clean rooms.

The hotel room was good for the price. Don't expect name brand quality and customer service, however, the people at the desk that I communicated with were friendly and helpful. The room was clean and plenty of hot water. I checked the corners of the beds for bugs and found nothing. I had a good stay for the price, especially for Long Island.

The only good thing was the pool. The non-smoking rooms have a balcony and a table outside, the smokers do not have it, the room did not have a coffee maker, the TV did not work, the phone did not work either, bad customer service....the bed It sounded a lot...the broken sheets. Anyway. I'm not coming back..at that price I'm sure I get something much better.

The location was perfect for where I was going

I wasn't able to like anything because they would let me stay there even though I had a reservation. They jsut took my money. No compassion The most important aspect of hospitality is to make sure the guest feels heard. I've never experienced any form of hospitality that made me feel less heard than Budget Host Inn East End. Due to a wedding venue changed that made it not feasible for me to stay the first day out of my two day stay. I called the hotel 5 times a day for 7 days straight to convey that I can only come the second day and if it was possible to move the resy back one day so I can take advantage my 2 day stay. Out of close to 50 telephone calls, I managed to talk to someone twice. The first time, they said to call back when the supervisor works 9a-12pm. This was a lie. No one ever picked up the phone during this period. The second time, I ask them to leave a message for the supervisor of the new dates I'd be coming and to call me back. Guess what. No call ever. So I decided to take the hit for the first night and just come the second night. When I arrived after riding for 1 hr and tired after the wedding festivities looking forward to resting. They said i no longer have a reservation there since they canceled it. Even though I left them a message about this. No notice or courtesy call or anything. Any business with a reservation system would give you a courtesy call to see if everything is alright before canceling at bare minimum. Budget host are not this type of caring business. And they said even though I already prepaid, I'd have to pay again on top of this to utilize the second night to sleep there after a tiring motorcycle trip. The counterman was an absolutely heartless being and completely rude. No compassion. I've never felt so insignificant. I was forced to ride my motorycle back completely tired for three more hrs back to NYC bc of their lack of humanity. You think if you pay for a service you should get said service but I would equate this business to pirates, greedy for money and you don't really matter after they take it. No ounce of decency.

Terrible-I went to a Hilton brand hotel-not a motel

Beds were incredibly soft, if you are sharing with someone else, you would probably roll into each other.

Surprisingly satisfying. Older hotel but very suitable for a short stay. Clean and staff was very friendly. Offered a continental breakfast on Saturday morning.

It was available No wifi that worked. No signal so no alternative.

Beautiful property clean comfy rooms stayed a few times when out in Rverhead quiet stores on main street to go shopping.staff very nice you can barbecue pool to swim in highly recommend.