Thunderbird Lodge in Riverside

The hotel was nice. When we got there, check in was easy. The staff members were nice, I checked in late so I only spoke with one person, and during check out the manager or employee was attentive even though she was having to do other work. The room was clean and neat. I was pleasantly surprised by the space in the room. Parking is easy cause the its a small lot. Definitey part of my list as far as hotels to stay in while in the area.

It was clean

I only stayed one night but the room was immaculately clean, and the bed was very comfortable.The staff was helpful , professional and friendly. I would certainly stay there again!

El exterior se miraba limpio y tranquilo pero ya al llegar al cuarto

Our room did not have a well functioning AC. It was really hot throughout the night that I decided to leave before morning .

Clean place. Good price. Good customer service.

Very clean rooms staff very friendly

Liked how the shower

The fact that my jacuzzi didn't work will

Cleanliness customer service

The front check in was fast and efficient.

Nice place and affordable

I booked this hotel expecting to experience something close to the 7/10 the booking website gave it; something akin to a Comfort Inn, or a Best Western. Although booking was easy and staff were super nice, the actual quality of the hotel left something to be desired. The "non smoking" room had stains and cigarette burns on the bedspread (I wouldnt even call them comfortors), the toilet was the size you would expect in a preschool classroom, someone else's used items were left in the mini fridge, etc. We only needed to stay one night, long enough to get a few hours of sleep before we got back on the road so it wasnt so terrible that we left, but I would not consider staying there again. The room was clean (smelled of cleaning supplies) , the AC was cold, and no bugs or anything like that, thus my 3 star rating. Definitely could have been worse, but also definitely didn't meet the expectations of a 7/10 rated hotel and not worth the price we paid for one night.

Mattress was out of a horror movie, it had yellow, black,red,brown etc. stains. A lot of hair debris on the sheets and bathroom. It had an odd smell. We had to relocate to a less filthy room, worse hotel experience I ever had.

Room was not what I paid for . The tv remote was not even the correct remote. Blood stains on shower curtain. Also the restroom door was broke and did not shut.

Went to the desk met the woman working who was fabulous. She suggested I go take a look at the room and then make a decision. So I did... Room was fantastic, clean and comfortable. I decided to stay- and I would return if in that area again. Tremendous value, comfortable- not a glamorous property but well maintained. I recommend

Mice

Showers don’t work it’s white annoying

Room was within a reasonable price. Staff was very accommodating.

The staff was rude. There was poop on the toilet. There were holes on the bed. We took off the sheets. There were burn marks on the mattress. it smelt like cigarettes and water next to the toilet we ended up leaving after 7 minutes of torture and frankly I am pissed about the no refund even though I got a protection plan keep my money though it’s probably infested with bedbugs. I don’t want it back.