Holiday Inn Rock Hill by IHG

hotel was clean and friendly. I felt comfortable.

Everything was great, other than they charged me for a meal I did not get…

It was nice and cozy

The shower was dirty and there were nights where we had no hot water.

I recommend this hotel and give it 10 stars. The breakfast was great, a good spread of food. The other foods were good too. The servers in the bar area were awesome! I will definitely book this hotel again when I visit.

Only stayed for one night but fresh food, lots of options and clean room.

2)There was mold like fungus in the shower edges 3)The air was broken in the lobby and elevators

Rooms were very clean. Staff were friendly. Breakfast was the best ever. I personally met the cook and told her how great her food tasted and I never ate grits that tasted as good as hers. Best hotel ever.

Breakfast was awesome and well made. So many choices!

The room was very clean, and well stocked with towels. The staff was very polite and knowledgeable. The breakfast was out standing.

Everything

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Was given a room that someone was already staying in. And no towel ever in the pool area

The rooms are brand new, Cindy mattresses, staff I is very h helpul, the lobby bar area was fun. The outdoor patio was great to hang out at night!

Traveled for my son basketball tournament. Kids pulled fire alarm 7:30am waking up everyone in hotel resulting in everyone having to evacuate building. Later on that night kids were ding dong ditching and running making noise in hallways majority of the night. Police had to be called to kick out the responsible party. This is at 11:30pm when my 3 year old is trying to sleep. Requested refund with front desk who can’t do anything because manager is not there but requested our info. We are trying to get resolution but the hotel has their phone line turned off so they don’t receive any phone calls..

I always enjoying staying there! The breakfast is top tier! The staff is always nice and friendly!!!

I left my AirPods in my room and they were stolen by the housekeeping staff. Even after turning on protections where they could not use the AirPods, the staff yet still did not return the AirPods to the hotel. Very frustrating. Management was helpful in helping to retrieve but very frustrating to not be able to trust staff.

Location was convenient to the highway, shopping and an assortment of restaurants. The area was also quiet and looked pretty safe. The room was spotless and offered all the amenities I needed, including a Keurig coffee brewery. Overall it is a very nice option.

Experience was nice nothing to complain about

The hotel was beautiful, but we came for the indoor pool. It was freezing and didn't appear to be working great. Instead, we sat outside in the lounge area to get some sunshine. I am staying elsewhere for my next volleyball trip because I purchased for the pool access in between games.