Americas Best Value Inn Rockford

For the price it was decent.

No ice. Smelled like pot. Bathroom tub in useable. Sheets with cigarette stains. Bathroom counter broken. Air conditioning not on u til arrived. Poor smell. Felt unsafe. This is apartment complex va hotel.

This property is an old HoJo's that should've been torn down about 20 years ago. The cleanest part of the entire experience was the reception area. Coffee only "starts at 9" for those of us who need to be somewhere by 7, that's not going to work. It is becoming a residence motel for what appear to be low-income folks. (No offense to them). Room smelled of very old cigarettes and had a sticky residue on some of the surfaces. Old, peeling paint on all surfaces. Bump holes in the walls. Light switch that stayed on in the toilet/shower room only when putting a piece of tape on the switch itself to hold it on. Towels that leave lint on you when drying. No mattress covers. Old sheets. Didn't turn on AC or separate heat-afraid of the smell that might've come out of it. No phone or clock. No amenities that I could see, unless you count the individual shampoo, conditioner and cheap bar soap. Scattered trash around the property. Beware the midnight run of the FedEx jets that fly low over the property, as it is in the flight path of the Rockford International Airport. Staff was cordial.

Didn’t have enough blankets

Hotel in bad shape. Rooms not clean and smell like mold and smoke. Tub was in need of replacing. Worst experience ever.

Room wasn't as clean as it should have been. the blankets weren't clean either. lucky i had an air mattress and we used that.

My room was not ready and I had to wait for over an hour while they cleaned it however, the floor was wet from being mopped, our socks and feet were black from walking around in the room after it was supposedly clean. The check in on the computer screen was difficult to understand the person who was checking us in. He was not very professional when he asked me for my social media profile which I did not share. The female who was an actual person that came up to the desk was unpleasant and appeared to be anywhere else but at work.

Nada que ver a las fotos que vi al reservar

Staff was extremely unprofessional. Dressed in sweats and flip flops. VERY clearly on drugs. Place smelled horribly of marijuana. The room was unclean, sheets had clearly not been washed. Bathroom was disgusting and the hardware was extremely rusted. Pictures were EXTREMELY deceptive. We left and stayed in the Baymont on Lyford Rd. Much better.

Affordable and friendly staff

The pictures of the place look great online. When we got there, the place was a total dump. We didn't even get out of the car. I would prefer to sleep in my car than this place. Not in this neighborhood though. The whole area is bad. We went to another motel down the road and witnessed a drug deal. Do yourself a favor and drive 10 minutes to the casino district and spent another 25 bucks a night like we did. It was too late to cancel our reservation, so we ate the cost. It was worth it though just to not stay there.

The air conditioning did not work!! They would only give you towels twice a week!! They never did come in and clean the room!! I had to take my dirty towels to the front desk to get clean ones!! The manager was horrible and totally disrespectful!! Don’t go to this place!! They have a lot of people that live here all of the time!!

Nasty room and felt shady

The bed, sheets, pillows, towels, were all clean. You are looking at this option for its value, not high-end finishes. This is a very good high-value option. The property is dated, not perfect. However, if you are looking for a clean and CHEAP place to stay, this is a reasonable option. Staff members were very kind and friendly.

Rooms were worn down, from the 80s, dirty rooms, cigarette burns on bed cover and shower curtain..Heater did not work in first room. Very worn down. It is more like a extended stay than inn as there was no room service or fresh towels

My last review was wrong I got it mixed up with the hotel I was staying at previously please disregard any statement that I wrote about America's Best it is a wonderful hotel then you ownership is amazing The rooms are great I love this place and will continue staying here very sorry if I put the wrong impression in anyone's head about America's best this is a great place very quiet clean great rooms great staff will continue staying here as long as I can love it love it love it

I walked in and it was like a freaking sauna there's no more cockroaches in the room that we had but we did see some stink bugs The air conditioning was hard to start The TV is in and out there's cigarette burns everywhere there is gold mesh everywhere in drug bags broken glass but that's what you pay for

Amazing service all around, Friendly staff and most importantly clean and welcoming environment.

Staff was friendly. Room was decent. Small maintenance issues. Like the bathroom light didn't stay on. But room was clean. Quiet at night.

The Desk Clerk was very helpful and conscientious as well as accommodating in the situation. I recommend that hotel for anyone in an emergency situation and needs a warm place to stay.