Extended Stay America Select Suites - Austin - Round Rock - North

The whole property inside and out is disgusting rooms are terribly maintained there are bugs in the rooms. Bed sheets are all stained it stinks very bad. I left to another hotel before my due date vecause i could not handle it anymore. Weird people alwsys around the property i mean everything was bad.

This may be the worst place I ever booked. I did not stay. I would never stay in a place like this. I suspect it is just a place for drug addicts.

The whole place smelled bad. Elevator was broken. Had all different people living there.

The hotel looked older which I could deal with but the elevator wasn’t working. There were a lot of people just hanging out at all hours of the night that it felt unsafe. I was planning to stay the month but decided not to. Before making that decision I talked to the staff to make sure I could get a refund on the remaining time there and they said yes but I have yet to see the refund.

Staff was great! Place just smells like wet towel!

The hall had a horrible smell. Our room didn’t have towels.

poor contact with customers. Poor internet. Slept on top of covers because of the condition of the room. Kept socks on so nothing could crawl in my feet. Poor directions to get there. Nearly had an accident getting there because no entrance

Robert the night attendant who did check in was an amazing host who went above and beyond to make sure my check in was nice and I had everything I needed keep up the excellent Robert he rocks and the hotel was clean and amazing…thanks you guys

Really dirty people hanging out under tree in back working on vehicles very poor looking establishment wont rent there again it was emergency rental for friend I would never stay here.

Disappointing

Great

Scary. Filthy. Toilet had feces on it . Bed sheets stained. Plywood cabinets. Dirty walls, carpet, everything.

Do not stay here with children or at all if you don't need to.

Great staff happy airconditioner

Arrived at hotel for late check in after 1 am, and no staff was present at the front desk or lobby to let me in or check me in. I stood outside for over 10 minutes. I left the property and checked in at another hotel in the area. Today I have just been notified that I was charged for a NO Show. I am Not Happy at all, I should not have never been charged.

Very friendly staff. Location and room could use a refresh. Although room was very clean.

Great stay and a great price. I will definitely consider Extended Stay America when I need a place to stay.

Staff were personable & helpful. Room was amazingly clean. It was obvious the staff took pride in their work. Highly recommend this hotel.

Staff was great. Aaron was friendly and very helpful. However the facility was very outdated and old. No soap in the room and the walls were a little thin and you could hear the neighbors.

Passable