Marriott North Austin Round Rock

Exceptional

Housekeeping for the room, requesting towels and toilet paper

I booked 2 queens & got a king. Only complaint, we did book when a team was in town to play UT

Was checked in 2 hours late. With a small child. Worst experience

Great size and clean rooms. Gym, lounge and pool great to hang out Breakfast option plain needs more variety. Need a microwave in the room

Breakfast option plain needs more variety. Need a microwave in the room

Great place to stay. Very friendly staff and clean rooms. Great bar too!

I enjoyed what the hotel had to offer however I wished the bed was more comfortable.

Great hotel but other guests and their children were rowdy and noisy.

Always return there when in Round Rock area.

Clean room, but they don’t vacuum. There was debris left on my floor from previous guests. Or maybe it belonged to the housekeeper. I dunno.

everything

For the most part, my stay was great. I found a hair on one of my towels in the bathroom. Also, I asked for a late checkout. I had housekeeping knock on my door multiple times before I was supposed to check out that was quite annoying other than that, the day was great….

Easy access and variety of amenities Na

Staff was wonderful. Check in was easy. Only reason for 4-stars instead of 5 the 3 floor hallways smelled. Rooms did not.

Exceptional

Nice and convenient.

I called the front desk, and the employee came up to hand me the key to the new room, but he didn’t offer any help or even a luggage cart. We had to pack everything ourselves and haul it from the 2nd floor to the 6th floor in the middle of the night. When we got up there, the hallway was dirty too, and I have photos of that as well. They gave us a breakfast voucher and moved us, but that doesn’t fix a cockroach crawling up my leg or the condition of the hallway. Management said they’d “take care of it,” but nothing was documented and nobody followed up. We won’t be coming back.

The hotel is lovely and staff was great. The room looked nice but we had our cat with us. She went under the bed and found a corn on the cob under there. The lady said the maids probably just missed it. It looked like it was missed for months. It had turned gray and shriveled. Then we found another one while removing the first one. I think they need new maids or train them better so they know how to clean correctly. They gave us breakfast vouchers to make up for it which was nice but I don't know if I want to stay there again.