World Golf Village Renaissance St. Augustine Resort

Location It is in very bad shape and the hotel very dirty.

Quiet

Great pool, hot tub, beautiful view from our balcony!

The bathtub was dirty looking or maybe it was just old

I like the location to the shops I didn’t like paying for WiFi

Amazing, quiet environment, very laid back. Beautiful views and access to gorgeous golf courses you can’t get anywhere else. Lovely nature walk around the village; Staff could not be more helpful, truly excellent people there. Our third time staying and will continue to go back!

It wasn’t a terrible place. It was actually a beautiful place. Just old and rusted. staff was super nice.!! I would totally go back if it was remodeled at least remodel the bathtub so I could take a bath.

This resort is old and outdated. The bathrooms and showers are from the 1980s. Rust is seen throughout the bathroom. This facility can use a full makeover.

So when staying asked for an updated room. The people are nice, the breakfast is very good, the unrenivated rooms need help.

Good

Woodspring DV FL ,10⭐ Rennacess St Agustin FlThe pillow and pillows cases smells a sweeting like they didn't change it , very surprised they did but they didn't pick the rest of them ? I will not recommend like 5⭐,sink with hair color in it.

Well-maintained property with great amenities and a convenient location. The sauna was a particularly nice touch. We really enjoyed our stay and would definitely stay here again.

Exceptional

Found a used contact lense on the bathroom floor. Also the tub was dirty and stained. Paints peeling up above the shower. They need to go through and clean the rooms better. Wasn’t impressed and probably won’t stay there again.

MOLD!!!

Hundreds of vacant parking spaces and the hotel has the nerve to charge $15 plus tax to self park. Its that kind of obtuse management practice that reflects why this hotel is not being seen as a good value and embraced by the public. By the way if there is going to be a parking fee it should be disclosed in writing through the booking sites who as act your sub agents. It was not. Fortunately you have a responsible manager who removed the charge when I complained. Overall the carpet in the hall ways and at the elevators were tired and looked dirty which makes a poor impression. Little food service was available at my arrival which was surprising. Only bar food at the end if the day after what I imagine was a lunch service. I guess there weren't enough guests to merit keeping the single restaurant open.

Exceptional

Room was comfortable. View over parking lot was not as advertised. Location at first then I recognized it was so isolated and there were no ancillary consumer services close by, ie restaurants, shopping, etc. Caddie Shack was one of the reasons I booked a room. The restaurant was not open at 230 when I checked in so I was unable to get something to eat. It was sad to see such a majestic and comfortable facility so barren and apparently left behind. Hundreds of vacant parking spaces and the hotel has the nerve to charge $15 plus tax to self park. Its that kind of obtuse management practice that reflects why this hotel is not being seen as a good value and embraced by the public. By the way if there is going to be a parking fee it should be disclosed in writing through the booking sites who as act your sub agents. It was not. Fortunately you have a responsible manager who removed the charge when I complained. Overall the carpet in the hall ways and at the elevators were tired and looked dirty which makes a poor impression. Little food service was available at my arrival which was surprising. Only bar food at the end if the day after what I imagine was a lunch service. I guess there weren't enough guests to merit keeping the single restaurant open.

Nice spacious room.

Bar staff was great. Very limited menu. Shower was a disaster. Stained floor in shower. Rust around bottom of toilet. Disgusting. Limited tv channels and sports channels. Won't stay there again. I'll try Hilton down the street.