Crowne Plaza San Antonio Airport by IHG

Room was clean and smelled fresh.

Great staff

First of all the water temperature took a long time to warm up and even when it was warm it was still a little too cold for my liking. The room we initially were put in had a broken television. maintenance was call but seem to known a little to nothing about tv’s on top of that the main elevator was unresponsive at times with waits over 10+ minutes had to use the staff elevator once. The air conditioning in the second room seem to be semi inoperable due to the room uncomfortable temperature . But on the bright side the staff were helpful and the bed was very comfortable

When I’m in town that’s where I stay. Great food, airport is minutes away! Love it

The hotel is very old but renovations have been made to make it appear up-to-date. The A/C was broken downstairs but our room was also hot. Reported it to staff and someone was going to notify the person or persons in charge but I never heard anything back either. The television stations were limited however, the channels never matched the networks. It was a mess. I wouldn’t recommend it.

I liked the property and the surrounding areas

Staff was not friendly welcoming or helpful at all. Outside of Mel.

No

Front desk staff was super friendly and helpful. They gave us the rundown on times that things were open and closed. The restaurant was hands down delicious! Turkey club was great! Drinks were tasty. The stay overall was a 5/5. I’d definitely stay there again.

I had an awesome stay and everything was great super clean.

The breakfast was not impressive at all. Tables were dirty, no clean silverware, and food was bland and greasy. I didn’t get served any water or coffee even after I asked twice. I will not get the breakfast again. I wasn’t impressed with the hotel in general.

Great place for a night. Close to the airport. There is not much to walk to for food and the hotel restaurant is only for breakfast. Online it said breakfast and dinner.

不错！还会入住。

Be mindful this is a super busy hotel and your initial hotel selection might not be granted. I was given a handicap accessible room and after night one it was too much to change to a standard room. The staff were professional and helpful.

Good ! Thank you; you were very helpful to me and my family.

All i can say is everything that i seen in pictures and what i was told from is completely the opposite.

My niece toilet was overflowing in the morning about 1:30 am and the receptionist told her to come downstairs to get a plunger and it was broken . The security guard went upstairs with her to assist.

The images describe a tv room with a sleeper sofa, but that is not accurate to the room I was given. Mostly clean but tub was not clean. Okay stay. Good enough for one night.

Everything else was Great.

Clean room