Homewood Suites by Hilton San Antonio Airport

Excellent stay. Room was great staff was helpful. Will be staying here again.

Everyone was so nice and friendly. I always stay here before I have to fly out of San Antonio. Very convenient 🤗

Good accommodation only negative was no parking at late check in.

Great

Muy bonito hotel todo excelente

I kept on finding roaches which is not a good sign. The bathroom sink was clogged, and the upstairs noise seem like they were working on the top building. The room was not bad, but the sink clogged, and the roaches made it bad, also the top noise. The good thing was the breakfast, excellent breakfast choices.

It was very old.. very moldy. Very broken. Very dirty. Old white ceiling fan and it had a weird smell in the room kind of like roach spray. The bathroom door didn’t even close all the way. It was just bad. We stayed one night and I wanted to leave the moment we walked in. Parking is $5.00 and deposit is $25, those things were fine but we have 4 kids and cleanliness is important.

Our rooms weren’t ready when we arrived, once we got into our rooms, the keys wouldn’t unlock the doors on THREE occasions! They finally changed the entire handle out. There was mold all in the rooms, cracks in the walls where you could tell the place was on the verge of falling in. The pillows were rough and very uncomfortable as were the beds. We won’t be staying in this location ever again. The staff was RUDE with the exception of one male that was very helpful.

The room was very comfortable for my family, we are 5 and the room was very comfortable, the breakfast area is very spacious.

It wasn’t what I expected. The hotel needs a lot of improvements. One of the walls in our room the molding was falling apart. In the bathroom the wall had cracks and tile cover ups. I saw a roach coming from the cracks of the bathroom. The first day the water from the shower wouldn’t go. We called it in and they came to fix it and they said it just wasn’t properly put in. When we washed our hands or brushed our teeth the water wouldn’t go for a while. The room didn’t accommodate all 6 of us. We had to keep asking for towels, and blankets. The room wasn’t cleaned, only the beds were made. Some items weren’t restocked. The sofa bed was thin and uncomfortable. The breakfast didn’t taste great and there wasn’t many options. The staff from the breakfast area were rude. We asked for plates to get breakfast and she just looked at me with out saying a word. I just stepped away and about 5 - 10 mins later she walked out yelling, “excuse me, there’s no plates”, with plates on both her hands. She placed them down and looked at me and said, “there.” The pool was not clean. We were going to go in the first day we arrived but there was little particles flowing around and the water didn’t look clean. The elevators wiggled when it stopped. Sorry I wouldn’t recommend it.

Room was very clean and well taken care of. Breakfast on our last day was not very good. Food was not restocked when empty.

Front desk Staff was very nice. The hotel was really clean. House keeping did a great job cleaning my room. Over all stay was great. Only thing that was not good was the breakfast. The eggs and potatoes were cold. I suggest go out and eat breakfast.

Hotel overall was great! Breakfast was good. Staff from the front desk to the housekeepers was amazing. Definitely would stay again.

We were here for a swim meet. The hotel was good for what we needed

Traveled with family. Staff was very friendly. Overall 10:10

Excellent service from hotel staff

We liked the close parking even though there was a $5.00 additional charge. The room was really comfortable and large. Had a nice size kitchen even though we did not use it. There were some wear on the carpet and pullout couch but I reported so we wouldn't get charged for any damage. The lady at the desk said they were up for new carpet and upgrade. Otherwise, nice property and close to airport.

The hotel was outdated, which is not a problem on itself, but some furniture was dirty and worn. Breakfast was good.

My stay at Homewood Suites was outstanding. The staff at the front desk, housekeeping, engineering, kitchen staff, and van shuttle drivers were all professional and personable. The general manager ensured every request big or small was taken care of in an expedious manner. I will return and stay without a doubt. I encourage anyone to stay at this property.

The staff was nice and helpful, the food was decent. The room was spacious and clean. The only complaint was the elevators, one was broken at some point and when it wasnt it was sketchy. Should get them maintenence. Other than that it was great, would definitely go back.