Hampton Inn & Suites San Antonio/Northeast I-35

Exceptional

Na

Room was clean, breakfast was great

Superb

The whole stay was great, clean, and great customer service.

Hotel was great! Staff was great

Their is nothing I didn’t like.

Pleasant

Hot breakfast indoor pool

I didn't like the pool area, if was more like a sauna than a pool. The hot tub was not work and customers were still sitting in it and causing stagnant water to overflow into the pool. We did not get to enjoy the pool.

The breakfast looked and tasted like a true chef's breakfast. The variety of breakfast items were pleasing to the eye. The cook was out keeping up with the dining area and food area. I didn't like the pool area, if was more like a sauna than a pool. The hot tub was not work and customers were still sitting in it and causing stagnant water to overflow into the pool. We did not get to enjoy the pool.

The location was very good for the events I needed to attend. The staff specifically Ari was amazing and responded very professionally. My door would not lock from the outside. I would have to leave my door unlocked when I left. The problem was unable to be fixed and by the time it was figured we had that night to stay. We were offered another room that night but we checked out in the morning.

Superb

The receptionist was very courteous and professional and the grounds security was excellent at his job. I would definitely stay again at this location.

Your app is a scam. I cancelled with enough time and you don’t want to refund my money.

Exceptional

The room smelled really bad and I didn’t even get the room that I choosed I was very disappointed I have stayed there before never had an issue

Room was very nice (1 king bed suite), very spacious with a wet bar in the kitchenette and a table and chairs for 2. The only minor issue we had was some previous damage to the door hinge, causing it to hit the wall as it closed. The other hotel amenities were nice, the weight room looked nice and was clean, pool area was alright, could be cleaner but not bad. The breakfast was excellent! The staff was very friendly and helpful.