La Quinta Inn by Wyndham San Antonio Lackland

AC didn’t work well

TVs barely worked changing channels, outlets barely worked, bubbles in paint in shower holes in shower.

this is an old motel 6..

I was visiting my son in the military. The whole place is awful! Disgusting The toilets was nasty and the outside of the hotel was bad and not clean. A lot of ppl was very disappointed

Great stay

I arrived to find my two rooms booked were in separate buildings. I booked one for adults and one for kids so that would not work. The desk clerk allowed me to cancel same day with no charges. Expedia refunded the money. Would definitely try to stay there again knowing they would make things right.

Clean room

I didn’t like that I was billed two times for one night and they were supposedly trying to recover my money but it wasn’t going through. They sure did scam me. But I have made a labor review report and someone will be reaching out to this particular motel. Supposedly my credit card didn’t get authorized on their behalf but I was billed for it in my bank statement two times.. never again at a La Quinta by windham.

Poorly maintained

I would not recommend staying here, even though it's close to base nothing worked in the room. The fridge was stinky and didn't work. The blow dryer didn't work. The shower and ac leaked. The faucet was barely hanging on. The volume on the tv didn't work and we could barely hear it.

Had to wait over 12 hours for tv remote. Stayed 3 nights 4 days they didn't change linen. Housekeeping was sorry. It's convience to the Air Force Base was excellent.

Everything good

Mediocre, cheap, not a great area. Not freshly cleaned.

Not much to say.

I got what I paid for when it came to the room

Place was OK for price we payed,could use some up - grade

The hotel room smelled terrible and the air conditioner was super loud and dripped water everywhere, I honestly stay there because it's pet friendly but there were lots of people in the pool getting drunk and playing loud music after the designated time and no one came to ask them to lower their voices or stop being so disruptive.

This hotel is nasty and in a very dangerous area. Roaches are everywhere. 3 buildings and only one working ice machine that is located in the front building. I have stayed in many La Quinta’s and this is not La Quinta standard.

this is not a 3 star property we got fooled by the rating from expedia, room was stinking and lots of small insects and oven was with left over food from previous guests. Very horrible experience

Was there for Air Force graduation and the room was right near the base; which was a great benefit. The room was clean and accommodating. When I checked in, I was told breakfast would start at 4 am due to the graduation, but when I got there at 4:15 breakfast was not out, just coffee.