Super 8 by Wyndham San Antonio Downtown NE

The hotel room had a lot of broken stuff as well as the bathroom like the shower or tiles. There was no new toilet paper and soaps.

Bad

It is a clean hotel, The microwave was broken, and it never got replaced, with a new one, the elevator broken down and had to use the stairs, and at my age I cant go up and down the stairs that much.

The location was GREAT! Staff was friendly and helpful. We were able to get adjoining rooms which was a HUGE plus! Parking lot was easy to get in & out of. The shower was good & hot! Good amount of towels were provided. Housekeeping staff was so sweet! We felt safe there. The lobby has a smell to it. The elevator left a lot to be desired, I almost didn't think we would make it to the 3rd floor. No coffee maker in the room, the microwave was missing parts, the refrigerator didn't have the pieces for the door to put things in the door, the door to the fridge didn't close without being pushed hard. The 3rd floor hallway was not air conditioned & it didn't work when we went to adjust it. No toiletries but a small bar of soap. Breakfast was a granola bar. The rooms do need attention.

It is very close to Brooke Army Medical Center. Our room had cockroaches visible in the room. The breakfast is misleading. It consists of coffee, juice, and granola bars that you have to ask for.

Poor

Passable

No food for breakfast, just drinks. I woke up earlier just to get coffee. Lip liner and food on the floor of room from previous guest. Massive hair ball I pulled from drain. Floor AC was off for entire floor and in the room when I arrived. Floor AC wasn’t turned on until day 3. Human poop was in a trash can for over 7 days that was next to the elevator and right outside my door, I had to smell it every time I walked by. I heard the cleaning people talking about it through my door when getting ready and that it had been there for over a week. The ice machine was broken. Fridge smelt bad. Floor constantly smelt of weed like someone was smoking in their room.

The ac was off in the room and the temperature was 80 degrees. The exhaust fan didn't work in the restroom, so it was hot and humid when taking a shower. There was dead lizard in the room.

Strange odor in the lobby.

Issues in room like floor caving in, no cups, or bathroom wall about to collapse. Room was quiet and mostly clean except inside window had like a melted hard candy thrown on the window. Yuk BUT pay cheap and get cheap room. Still not worth the money

Bugs everywhere, no breakfast as web page said. Maids didn’t leave towels one day. And it smelled bad

It had a bad smell at the entrance. Also there was no amenities.

Very bad smell in the room, luckily I was able to open the window to get rid of it. No coat hangers and no supplies in the bathroom so bring your own if you stay there. The room was clean and the air conditioning good. Other than that I think is okay for the money.

The hotel did not provide soap in the room. I went downstairs to request some thinking it was an oversite to only find out they had ran out of individual wrapped toiletries while they were awaiting to have toiletries installed on the wall dispensers. I reported the hotel to the San Antonio Metro Health Dept. There was trash on the floor, which tells me no one cleaned the room prior to my arrival.A wall outlet was not working and whenever we unplugged the fan, the receptacle fell out of the wall. I also reported this issue to San Antonio Code enforcement.

Not safe! There was homeless living in the parking lot! I did not feel safe leaving my car and even though I had just made the reservation, I couldn’t cancel it!

Dirty

Dirty base boards falling off sides of toilet dirty, smell so awful when you walk in the door, unexpected deposit,3rd floor smelled like drugs it was awful. Sorry to be so negative but it was a negative experience. Didn't like anything! Dirty

Nothing at all!

Don’t stay here. Low water pressure through out. That means toilet shower everything was so low pressure. The water barely came out of the shower. Bedding is super thin. Tv is flat but useless with a basic remote. Thank God I had my iPad. Floors are so sticky. Took forever to get my deposit back. Indians don’t care about curb appeal at all. Just spend an extra $50 at a better hotel. This is homeless need a place to stay for the night level!! Seriously. Move on and up your cost filters. You get what you pay for.