Magnuson Hotel Sand Springs - Tulsa West

It was good.

Property was dirty That it was not clean

That it was not clean

The pool was not open and the breakfast was okay the bad thing was everyone had to share the gallon of milk

Had slight problem with key card but staff helped with that issue. Ice machine broke ?

The staff were very helpful and nice. Had slight problem with key card but staff helped with that issue. Ice machine broke

Superb

Clean. Good price. The AC smelled moldy. It clicked on and off all night and it was extremely difficult to sleep. Very upsetting.

Staff was nice. Hotel is nice enough, some what outdated. Definitely good for the price.

Everything was fine. The beds were comfortable and the water was hot.

Well , when you get locked out of your room two days in a row for half a day

The amenities were also disappointing. The pool was unavailable for use, and there was no gym, ice machine broken despite what we expected. Breakfast was another frustration. It was advertised from 6:00 a.m. to 9:00 a.m., but the staff would close the dining room doors before 9:00, preventing guests from entering. On top of that, they frequently ran out of food well before breakfast was supposed to end and did not replenish it. The front desk staff also lacked communication and professionalism. Instead of working together to resolve issues, they blamed one another, which made an already frustrating stay even worse. I honestly don’t understand how this hotel has an 8.2 rating online. Based on my experience, it did not come close to meeting that standard. Between the room issues, unavailable amenities, poor breakfast service, and lack of communication among the staff, this stay was extremely disappointing. Overall, I would not recommend this hotel and would not choose to stay here again.

room and bad were okay - very dated though. loudest AC unit i have heard in a while. bathroom had a smell - like when the bum sits next to you in the park? like weeks without a bath and hasn't washed is butt. fastest shower i ever took - just to get out of the bathroom.

The woman that we checked out with was rude, and when my wife called to ask about the $100 deposit, the woman was even more rude than the first time.

Had an availability which was a plus. However online lots of things are mentioned that are not available. Pool has not been clean in forever and was closed couldn’t swim in it. Breakfast was basic cereal and toast. Beds were hard, carpet felt dirty, wall in bathroom cracked, as well as cracks in sink and tub. Lastly the air conditioner did not work properly said 68 and it was definitely not 68 in there. Also got charged for an extra guest which I’m not sure why. Didn’t get an extra bed or room or anything my toddler slept in bed with her brother and sister.

Very disappointed. Hotel has bed bugs.

No pool available

Exceptional

Breakfast is ok, and though there was no hot options except for waffles, right next to the hotel is Waffle house open 24/7.

Good