Home2 Suites by Hilton Sarasota - Bradenton Airport, FL

The property looked run-down from the moment we arrived. Our room wasn't properly cleaned, and the bed was broken, so we had to request maintenance to fix it. The bathroom also didn't feel clean—I didn't even want to take my shoes off, even in the shower. To make matters worse, we found a live roach in our room that night. Most of the staff were pleasant, except for an older woman who always wore pink (I believe her name was Pam, or something similar). She repeatedly yelled at my kids for no reason, even when they were simply taking one packet of Nutella at breakfast. When we asked for disposable utensils because we didn't feel comfortable using the room's silverware after finding a roach, she refused. Her attitude made us feel unwelcome throughout our stay. Hospitality is about making guests feel comfortable and respected, and unfortunately that was not our experience. Between the cleanliness issues, the roach, the broken bed, and the poor customer service, I would not recommend staying here unless the property significantly improves its cleanliness and guest experience.

I had a very nice stay at this hotel. The property was extremely clean, well-maintained, and in excellent condition. The staff did a wonderful job and were very professional and helpful throughout my visit.My only complaint is the breakfast area. The space is quite small for the number of guests, leaving several people standing around waiting for a table.Overall, it is a great place to stay, but they definitely need a better setup or more tables for breakfast.

Todo esta super bueno se los recomiendo

Muy agradable la estancia,muy bonito todo,un desayuno variado.Regresaria si dudas

Na

Clean room, great staff, good breakfast.

Hotel clean,also the rooms are clean the staff,breakfast and air conditioning is excellent recommend the hotel

Way overpriced for what it is and compared to other hotels in the same area. I was disappointed. Breakfast ends at 9 and that seemed early.

First thing we saw when entering the room was a salamander. The lobby stinks and the amenities were just bad. Today, 4 days later we are sure the hygiene was bad. Some of us has heavy rash and itch, common denominator? This hotel. The girl in the front desk, her name Cecee or something like that was terrible too. Zero customer service skills, she didn’t even say hello or welcome when I was checking in, nothing she just gave us the keys and a paper with the instructions. Nothing compared with other locations from the same brand. Never will book this one again.

The property is close to airport and everything. Downtown Sarasota, beaches and restaurants.

Took a star off due to some HVAC issues. Hallway must have had a leak, so a de-humidifier was running and made it smell a little musty. Room controls were good, but didn’t seem to regulate well. Had to keep making adjustments.

Desayuno debe variar

Plenty space and convenient location None

Poor

Good Nothing

The sheets were not clean the room smell like wet dog.

Superb

Great rooms and very clean & great breakfast! Pool was small

Pool was small

Exceptional