Best Western Crossroads Inn

The room was ok the bathroom was dated and the tub jets were yellow from age the front of the tub was cardboard the wall between the room and the shower was see thru not much privacy. would not book another room again

Outside the hotel looked seedy tucked in a corner with a bunch of junk cars at its entrance. Hotel inside looked to have had a few updates but didn't smell all that great. The pool was non functional. Our room was very large with a king bed and full size pull out couch however the room felt damp. From the floors and table tops to the sheets and towels. Everything felt wet. The ac made a loud klinking noise all night. The walk in shower was large but the glass doors were filthy and again the bathroom exhaust fan made a large grinding noise. The furniture was chipped and dated. The bed was hard and on a strange platform that squeaked Everytime we moved. The large frig and microwave were nice. The check in person was very kind. The breakfast looked inedible. For almost $300 a night, I would not stay here again. For that price we could find something much better.

Breakfast was decent, unlike everything else.

It was great lived it

Hotel room was filthy. Floor was so dirty that I had to throw my socks away. Mold in shower. Had two other family members staying in different rooms and they also had issues with cleanliness. Not worth the amount they charge.

Room was clean. It was also damp. Maybe issue with AC.

It was dirty!! Dirty when we checked in, stayed 2 nights and no room service or cleaning. Had to ask for clean towels. Over priced for that time of service and room!!!

Was the worst hotel we’ve ever stayed at. Very unclean. Floors had black dirt stained on our socks, bathroom vent was loud, no toilet paper stocked, black mold in shower, wet sheets on the bed, black hair everywhere. No pool no elevator, breakfast and coffee were disgusting.

The worst hotel we’ve ever stayed at. Pool wasn’t open, no elevator, rude attendants, dirty floors, dirty shower, loud vents, wet blankets, no toilet paper stocked, smells were awful. Landscaping is rough looking, breakfast and coffee were horrible. Literally nothing was good here will never stay again ever. Do yourself a favor and never stay here.

Very run down property. Weeds outside everywhere. Hall carpets stained. Room had great air conditioning and clean bed. Walls dirty and tub dirty. Old bar of soap left on ledge of tub so you know it had not been cleaned. Would not stay here again and do not recommend.

Never like it when a property charges $50 for security deposit, then you have to wait several days to get the $50 back.

We got there late to tired to complain and be move to another room

Everything was clean.,but they need to replace the furniture, sofas for instance and pull up that worn carpet in the hallways.

Our room was nice and clean, but the hallway carpet is old and outdated. The vending machines were out of order. The pool wasn't working, and the ceiling in the breakfast area was leaking water because of condensation and poor ventilation. The entire hotel needs a makeover!

Deep clean hallways and put In New carpet smells horribly like mold. Also don’t advertise you have a pool if it’s never been opened when people with small children may look forward to that amenity they are paying for.

Clean place and big room for the price. Pool is closed and no elevator. Overall good place for a quick night.

Advertise pool but it was not open and this information was not given to us at check in.

They have a terrible water issue, mildew smell then wanted to come in the room to spray air freshener. You can’t use air freshener for years of water damage. Needs to be renovated. The breakfast was trash. Worst experience. Anytime you see popcorn ceilings in a hotel 🗣️ RUN! This a motel

First, we found yellow beetles in our room, which was unacceptable. The shower also had noticeable pink buildup, making it feel like it had not been cleaned properly before our arrival. To make matters worse, the fire alarm went off at approximately 4:00 a.m. and continued for about an hour. During what appeared to be an emergency, we tried calling the front desk using the room phone, only to discover it wasn’t working. I eventually had to use my personal cell phone to call the front desk, where I was told they were already aware that some of the room phones were not working. Knowing the phones were out of service, especially during an emergency situation, is extremely concerning and unacceptable. I have photos documenting the yellow beetles and the condition of the shower. Between the cleanliness issues, the hour-long fire alarm in the middle of the night, and the fact that the room phone was known to be out of service, this stay did not meet even basic expectations. I cannot recommend staying here and hope management takes these concerns seriously so future guests do not have the same experience.

We ended up not staying at this hotel after checking in and seeing how run down it was and how dirty the hallway and rooms were. There were other leaving for the same reason. The front desk person was helpful and did allow for us to get a full refund.