Embassy Suites by Hilton Scottsdale Resort

They charged me 149 for unknown reasons.

Wonderful stay with the family, breakfast was really good, suites and amenities provided all we need.

The room was advertised as an upgrade to a "pool view - ground level". Come to find out - almost every room has a pool view and this ground level was next to a parking lot with a busy 4 lane road next to it where the head lights were constant in the window and there was road noise. It was also booked for 3 people - advertised as a "suite" with a pull out bed. They didn't mention the pull out was a 2" thick mattress on coiled springs that poked through and there was no roll away bed available! I tried to switch to a room with a queen or king bed but was told no - than was asked if I wanted to "upgrade" - when on line the different bed size had been the same price. I dont think either of these "features" should be advertised or maximized on when they are awful!

Rooms big pool 24hours close to everything we needed

Exceptional

It was chill

Would definitely recommend staying here. Thanks

Facilities are dated and look nothing the photos. Our room had a mildew/mold stench. The conditioner in the shower was empty. The couch cushions in the room were clearly dirty in desperate need of washing. The pools were great to help cool off. Also this hotel robs you. They place a “resort fee” of $28/night. They claim to offer free. Breakfast but I didn’t take advantage of that: This hotel is far from a resort.

Location was great. Pool, breakfast, evening reception were wonderful. Very Nice front desk staff. Texted me to ask how it’s going They only gave us 3 fresh towels at a time but we had 4 people in the room. Had to ask for more

Faltó la limpieza de habitación y suplir de café y otras cosas

Loved the breakfast and afternoon snack

Clean rooms, amazing breakfast and nice pools been here before will be back again

Very clean. Daily wiping down fingerprints , straightening pool area blowing gardening etc. Well maintained. Rooms cleaned daily! Food amazing!

The 24 hour pool and the breakfast Air conditioning was outdated and didn’t work very well.

Exceptional

Our assessment was that this hotel must be poorly managed because the staff seemed miserable and so unhappy. I felt like I was imposing for just showing up. Such inhospitable kitchen staff. No smiles at either evening reception or breakfast. It must be a terrible work environment for all of them. It is sad when the most outstanding part of this hotel is the provided pool toys. We have had incredible experiences at Embassy’s before with outdated facilities but stellar staff, this was not one of them. A friendly hello, a smile would have gone a long way to get repeat customers. We have no plans to return.

This. Stay couldn’t of been better!

The bacon was better than most hotels. The coffee was good. Juice choices, and toaster was broken and they closed a couple minutes early so when I went back down ro grab my oatmeal they had locked me out.

Room was clean and breakfast was also great.

We loved the breakfast!