Extended Stay America Select Suites Phoenix Scottsdale North

The room was clean and the kitchen was very handy!!!

Going on another week, and as usual great staff great help and quiet. As usual they’re on top of things if you’re looking for a temporary place to stay, rebuild, or whatever your circumstances are; this is definitely a good place to be.

Helpful staff. Room was clean.

Basically the room was very nice and clean. The bed was well made, and the refrigerator was clean. Microwave was clean. I did have a problem with TV reception that just did not want me to watch anything but one channel at a time the guide also was very slow in coming up. The location also was very difficult to find once you found it. It was OK.

One of worth hotel I have ever stay

Great staff and location !

I’ve stayed at this location for a nice bit of time now and the staff is amazing. Never had any problems and I’m gonna continue to stay there for a little bit. It’s a quiet area and like I said before, no real issues to really be concerned about. If you have any questions, don’t hesitate to ask or reach out to the staff. They’re more than willing to help you.

Easy check in and very clean

The smoking section was in direct sun from sun up - sundown

Great price and location

Safe parking. Cool to see the private jets fly right over silently. Easy check in when extended, will def return.

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We did not receive breakfast. We asked for a 1st floor room (for our dog to feel safe-she's fearful of noises). In doing so, the staff accommodated us with an end room that had no dishes, soap, utensils or toilet paper. I walked to the office for t.p. etc. and found the office full of Police Officers and I couldn't get in - had to motion to the front desk for t.p! Filthy bathroom.

You get the bare minimum!!!

bring all your own suplies and iron

My towel had a large hole in it, the refrigerator had no handle

No kitchen utensils. Air Conditioner worked well but a bit noisy

No cookware readily available but I knew that upon booking, room was clean enough but fitted sheet had brownish stain resembling old sweat stains, AC kept the room nice and cold. Staff accommodated my request to be on the first floor due to having an older arthritic dog who doesn’t do well in elevators nor can take the stairs. A couple of inconveniences: 1. went to walk my dog for a few minutes the day before check out, only to find my key card not working. I had to go to the office to have him reset it; 2. Thirty minutes before scheduled checkout time, WiFi was shut off. Luckily, I have my cell data I could use as hotspot.

The room was clean, bu

I booked this place because my husband was having surgery at Mayo Clinic and we needed an inexpensive ADA room, close to the hospital. The room was FILTHY DISGUSTING, to the point we did not walk barefoot at all. None of the doors closed properly. The bathroom was grimy and the towels were dingy and torn. Staff would not come clean the room (they only clean the rooms once every 2 weeks), give extra towels (they will charge you for extra), and I ended up having to do my best to clean the bathroom floor myself. We couldn’t move rooms because we were told that was the only walk-in shower available (necessary for my husband). The 3rd day we were there, there was a small cockroach in the bathroom. The internet went out halfway through our stay and stayed out with no update from staff for any estimated time of restoration. The air conditioner was stuck at “61”, but never cooled the room (necessary in Phoenix). We just had a fan blowing, basically. Then they had a crew of 2 guys who came to “clean” all AC units in the building. These 2 guys were very rude, and refused to change their schedule when I told them my husband would be in the room recovering, and could they come during a time he’s awake or out for a walk. The office staff doesn’t even open the office door until 9am, and the in-room phone didn’t work to call the office. This was the WORST experience I have ever had at a hotel. I will never return here and want a refund. This place was beyond filthy, and should be shut down!