Hampton Inn & Suites Phoenix/Scottsdale

The staff were great and helpful. But we ultimately left the facility after the second night due to the AC issue.

Our room #417 had broken subfloor in front of the bed so when walking it made a lot of noise which is not conducive to sleeping when your partner walks by.

Everything. Our room #417 had broken subfloor in front of the bed so when walking it made a lot of noise which is not conducive to sleeping when your partner walks by.

The bed was hard and had a human sized divot in the mattress. There was a piece of carpet leaning against the wall in my room. The curtains didn't shut and I had a light shining in my room and I couldn't sleep. Breakfast was okay. Quick check-in. Property was clean and well lit.

The space was peaceful- which is saying something as there was construction going on while we were in property.

Clean rooms, ample parking, breakfast was varied and good

Location Elevator had a really bad smell

Elevator had a really bad smell

The room was very clean

Convenient and easy to access.

Clean room, grout dirty in bathroom, air conditioning noisy especially when trying to sleep. Refrigerator froze our food even after turning it down.

Location is good, near many stores and restaurants. The furniture and carpets and hallways are somewhat dated and old, showing their wear.

The rooms were clean and staff were friendly and helpful. Breakfast was fine and better than most.

I want to mention Adrienne specifically. She was great and super helpful to us during the entire staycation.

The pool was very nice. The breakfast was really good. The elevator only worked 2 out of 4 days .

Desk person was helpful and kind. Resort is run down. The beds are in need of change. The breakfast was disapointing, and the whole place seems out of date. Not in line with my expectation.

Quiet, relaxing on the Patio by the pool. I liked the outdoor heaters.

They could only find a reservation for 1 room. My friend paid for the 2nd room we needed and I spoke with the front desk to ge sure I would not be charged for 2 rooms. I thought everything was taken care of but I have now been charged for 2 rooms and the hotel cannot seem to find any reservation for me. This has been a nightmare

Clean, great staff, good breakfast. The price I felt was high for the type of hotel it is.

Central location nice & clean. Nothing. We’re only there for one night.