Holiday Inn Express & Suites Houston NASA - Boardwalk Area by IHG

Everything was great!!

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Property was very clean and accommodating Nothing everything was great

The good size of the building There should be drinking water bottle provided inside the room.

Stairs didn’t work and was over charged The over prices and the stairs don’t work

We won’t stay again.

This place was amazing for the price and best of all the breakfast was delicious and great variety

We enjoyed our stay, it was me with three kids, the staff was super friendly.

Elevators was broken had to walk up 20 flights of stairs the whole weekend iam I big guy my knees is hurting and my ankles hurting real.bad..a need a refund

Staff was very friendly and kind! Breakfast was good! Room, restroom, and lobby were clean! Elevators were out, which they did call us the day before to let us know. The door to our room wouldn't open all the way, probably just needed the hinges adjusted. And the room smelled like dirt. We did let them know all this during our stay and I'm sure they'll get it fixed. This was just our experience.

Breakfast was so so,location was ok,elevators were broken and I have to walk all the way and back to/ from the 4th floor. They knew elevators were broken 2 weeks ago but I wasn't given notice so I can find another place to stay till the time to check in,and wasn't even offered any type of discount or compensation. The elevators,I could have been notified about that

Toilet didn’t work, had to change rooms, breakfast empty, sunflower seeds on the ground, just not impressed

The elevator has been broken for almost a month so we had to use the stairs which was fine if we didnt have suitcases and a sleeping 3 year old.

The parking lot grass and bushes in the area weren’t maintained well. The grass was tall and bushes over grown. My biggest disappointment was the broken elevator. I understand there was a storm and a part was on order but I wish I had been offered a different room if possible. I wouldn’t have minded a different type of room to avoid going up and down 4 flights of stairs several times a day.

It smelt good The elevator was broken. Our rooms were on the fourth floor. I booked two rooms for our family and they were on either ends of the top floor. I booked the room stating we were bringing children for the pullout couches. There were no linens and we were told that no pillows come with pullout couches. There was a used towel and one of the rooms and the other room had hair all in the shower, we were never given any other option, but to stay in those rooms and quite honestly lugging all of our luggage and two small children up and down for flights of stairs was not good. We will not return.

Reasonably priced and great location situated between Johnson Space Center and Kemah Boardwalk. Breakfast is better than most budget hotels and more than just a continental breakfast. Cons: Elevator had been out for a week prior to arrival due to a lightning strike but staff was able to move us from 4rth to 2nd floor. In our room the bathroom needed some maintenance. Towel bar anchor into the wall had come loose. Hinges on door needed lubrication and sink was slow to drain. Downstairs bathroom by the fitness center was out of paper towels and/or toilet paper on multiple occasions. All in all an ok place to stay. Management just needs to perform some periodic inspections.

Breakfast Elevator didn’t work.

Good location, easy access, clean, comfortable bed. The TVs in the dining area were very loud and obnoxious. Tables were awkward and small. Breakfast was bad.

All staff was super friendly, even tho they had just taken over they did a great job at making us feel welcome and safe. The breakfast was great and when it was running low the staff kept up with filling everything! Highly recommended this place!!