Sunrise Extended Stay

Very good

Location wise it's good option When I check in at the property the front office person asks me 100$ security deposit in cash. I refused to pay so. Why do I need to pay 100$ security deposit? Unfair to demand such security deposit

I booked a room thru Booking.com. the clerk said no smoking rooms available i said no problem. My wife and I were in the office 1.5 hours with them all of a sudden told us to cancel the room because they "now" didn't have any rooms. I paid for 2 nights and it took me 5 days to get my money back. Very very poor manager and day clerk. This was a terrible ordeal. -10 stars! Lies being told by manager and his staff. Very unprofessional!

The room was full of roaches that really came out at night & was on the bed & everything

This was good stay it was clean and

Staff was phenomenal, process was good. Not a fan of the deposit, but I understand the need for one. Parking was ample, room was comfortable. Only complaint was the television - as long as you don't watch television, the property was lovely.

TV not working

The breakfast was exceptional TV not working

Clean,simple, easy access to alot of food and stores. Nice staff, quick check in!

It was not the best of stay but was not the worst

Pleasant

Very good

Yes

Stayed here because this was a last minute booking for a trip to help our daughter move out of her dorm. Everything else was pretty much taken in this small college town. The door key credit card thing was EXTREMELY sensitive. The staff had to work with me to teach me how to slip it in and out just right. But I eventually got the hang of it. (this is not normal but indicative of older locks in need of replacing). I was a little nervous as the rooms open to the outside. It is well lit except back by the dumpsters but not going over there anyway. The shower had water coming oddly out of the wall too into the tub but it worked. The rooms were quiet for the most part and I never once felt unsafe. I wouldn’t hope or plan to ever stay there again but in a pinch it is well worth the price paid. As a last minute option I would pick it again.

The manager!

We checked in, then we went to an event and we came back to the hotel to sleep and rest up for the next day, however the room had multiple cockroaches and we could not sleep with them. We asked for refund, however they said that we had to work it out with the booking company and the manager on Monday. the cockroaches.

Location was great, plenty of restaurants close by. Some items in the room are very dated, could use an upgrade.

Pool dirty and not working and property old and outdated with wiles in the wall

Good

They never came to clean the room.we asked when we where checking out if we needed to take our pizza box to throw it away and the lady at the desk said we would get our deposit back as long there was no holes in the wall or blood stains on the sheets.